Recovery Suite Associate

Canyon Ranch

Posted 4 months ago

Full Time

Lenox, Massachusetts

In Person

Smart Summary

Responsibilities

The associate ensures the efficient operation and cleanliness of Vitality spaces while providing world-class guest service. They act as a resource for technology and equipment, manage retail sales, and handle guest scheduling.

Qualifications

You have a high school diploma or equivalent and basic computer skills. You are a reliable and adaptable individual with strong communication and multitasking abilities, capable of delivering superior guest service.

Must Have Skills for ATS

Canyon Ranch software

Job Description

Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer.

In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure’s Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award.

Most recently, Canyon Ranch was honored by the MICHELIN Guide as the top wellness hotel and #1 resort in the Americas. with the Tucson and Lenox resorts having received prestigious MICHELIN Keys recognizing excellence in hospitality.


Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

  • Ensures the smooth, efficient operation and pristine appearance of Canyon Ranch Vitality spaces.

  • Delivers world-class guest service by welcoming guests, explaining concepts and benefits, and assisting with equipment setup and use.

  • Serves as a knowledgeable resource on Vitality technology, equipment, and the benefits of each space.

  • Maintains cleanliness, safety, and organization of all areas, including stocking supplies, refreshments, and completing opening/closing procedures.

  • Recommends and schedules complementary services and activities to enhance the guest experience.

  • Sells and processes retail items and manages guest scheduling using Canyon Ranch software.


Qualifications

WHAT YOU'LL NEED TO BE SUCCESSFUL:

  • High school diploma or equivalent preferred.
  • Basic computer skills are required.
  • Strong communication skills and professionalism in all situations.
  • Ability to multitask while delivering superior guest service.
  • Demonstrate reliability, adaptability, and a positive attitude.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

  • Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
  • Generous health plan including Health, Dental and Vision after 30 days of employment
  • 25 Days of personal and holiday time off (vacation, sick and holidays)
  • Supplemental Health care options (including Accidental, Critical Illness and Hospital care)
  • Employer-paid life insurance and Employee Assistance Program
  • Paid Maternity leave
  • A supportive, collaborative work environment with opportunities for professional growth.

Starting rate $17.00/per hour

Canyon Ranch

Since its founding in 1979, Canyon Ranch has been a trailblazer and an industry-leading proponent of integrative wellness, operating a celebrated collection of immersive, life-changing destinations that inspire the well way of life. Award-winning resorts in Tucson, Arizona, and Lenox, Massachusetts, a new wellness retreat in Woodside, California, and the largest day spa in North America at The Venetian® Resort in Las Vegas offer Canyon Ranch guests lasting transformation, with experience pathways composed to answer their wellness intentions. Behind it all, personal guidance from world-class experts in health and healing, food and nutrition, spa and skincare services, fitness and movement, and mind and spirit impact Canyon Ranch guests long after they leave. ** NOTE ** Please be advised that there has been some fraudulent activity on our Linkedin account regarding false job postings. We encourage all potential candidates to follow the below protocols and to be diligent when sharing any personal information: 1. Check the job posting is live and valid via our careers page: https://careers.canyonranch.com/ 2. Verify any communication with us by contacting our Talent team at Recruiting@canyonranch.com For more information, see the FBI's press release here: https://bit.ly/FBI-Warning
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