Customer Service - Entry level Leasing

Lighthouse Property Management

Posted 3 months ago

Full Time

Haltom City, Texas

In Person

Smart Summary

Responsibilities

The role involves greeting prospective residents, conducting apartment tours, and managing the leasing process from application to move-in. Additionally, the consultant will handle resident relations and participate in community outreach and marketing efforts.

Qualifications

You have excellent customer service, communication, and professional skills, with a friendly and approachable personality. You are comfortable multitasking in a fast-paced environment and possess basic computer skills in email and Microsoft Office. Previous experience in customer service, retail, hospitality, or sales is preferred.

Must Have Skills for ATS

Microsoft Office

Job Description

Now Hiring: Leasing Consultant
Your Customer Service Skills Can Launch Your Real Estate Career šŸ”āœØ

Are you friendly, outgoing, professional, and great with people? Looking to break into the real estate industry but do not have direct leasing experience yet? We are willing to train the right person with strong communication and customer service skills.

This is a great opportunity for someone coming from retail, hospitality, restaurants, customer service, reception, or sales who wants to build a long-term career in property management and real estate.

What You’ll Do

Customer Service & Resident Relations 😊
• Greet prospective residents and create a welcoming experience
• Answer phones, respond to emails, and assist residents professionally
• Build relationships with current and future residents
• Help resolve questions and concerns with a positive attitude
• Follow up with prospects and residents in a timely manner

LeasingĀ šŸ¢
• Tour apartment homes and community amenities
• Explain pricing, availability, and lease terms clearly
• Practice the ABCs, Always Be Closing
• Assist with applications, paperwork, and move-in coordination
• Help keep model units clean, organized, and ready for tours

Marketing & Community Outreach šŸ“£
• Participate in outreach marketing and resident events
• Support social media and community marketing efforts
• Shop competitors and stay informed about the local market

What We Are Looking For
• Excellent verbal and written communication skills
• Strong customer service mindset
• Friendly, approachable, and professional personality
• Ability to multitask in a fast-paced environment
• Professional appearance and appropriate business attire required
• Reliable attendance and punctuality
• Comfortable working Tuesdays through Saturdays
• Basic computer skills including email and Microsoft Office
• Previous customer service, retail, hospitality, or sales experience preferred

Why This Is a Great Career Move
• Learn the real estate and property management industry
• Career growth opportunities into Assistant Manager and Property Manager roles
• Work with a supportive team that believes in training and development
• Gain experience in leasing, operations, resident relations, and sales

Extra Pay, The Fun Stuff
Monthly Lease Bonuses

Eligible for monthly property bonuses.
Eligible for year end bonus.

Schedule
šŸ“… Tuesday through Saturday
šŸ“ Full-time position

The Good Stuff, Your Benefits you are eligible forĀ šŸ’¼
Medical, dental, and vision benefits

Employer paid life insurance

Short term disability, and long term disability.
Ā Accident and hospital insurance.
Ā 401K.
Ā Vacation and sick time, company paid holidays, about 23 paid days off in your first year.

LPM doesn’t just accept differences — we support it and our proud of our diversity for the benefit of our team members and our communities. LPM is proud to be an equal opportunity workplace and is an affirmative action employer.

Lighthouse Property Management

At Lighthouse, we strive to be more than ordinary...we are EXTRAORDINARY. Not only are our actions extraordinary, but so are our people and communities. We provide quality homes to our residents, create meaningful relationships within our communities, invest in our team’s development, and operate with integrity and responsibility.
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