Greeter - Maui Airport

Enterprise Holdings

Posted 3 months ago

Full Time

, Hawaii

In Person

Smart Summary

Responsibilities

The Greeter provides friendly and efficient service to rental car customers, assisting with the rental process and directing guests upon arrival. They collaborate with drivers and managers to ensure proper vehicle supply and handle customer inquiries to minimize counter visits.

Qualifications

You are at least 18 years old with a valid driver's license and a clean driving record. You are authorized to work in the US and can commit to a full-time schedule, including evenings, weekends, and holidays. You will provide friendly and efficient customer service, assist with vehicle readiness, and ensure a positive rental experience.

Must Have Skills for ATS

customer service

driving license

Job Description

Overview

Enterprise Mobility has an exciting opportunity for a Full Time Greeter - Hiring Immediately! This position pays $18.56 / hour and is located at the Maui Airport - Alamo Rent a Car location (96732).

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Creates and maintains a friendly, efficient environment for all customers.  

This role is available as regular full time which include the following benefits: 

  • Time Away from Work (paid time off) 
  • Employee discount 
  • Retirement savings plan including 401k with match and profit sharing 
  • Health Insurance 
  • Life Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Training and development 

Shift to fill: 40 hours per week between 2:30pm-11pm, including weekends and holidays

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority. 

Responsibilities

  • Work pro-actively with drivers, auto detailers, handheld return agents and managers to ensure proper vehicle supply. 
  • Welcome members to the facility when they exit the bus or arrive on the lot. 
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable. 
  • Assist members with questions and concerns to minimize counter visits. 
  • Communicate customer service issues to management. 
  • Ensure that hang-tag information is completed correctly. 
  • Thank customers for their business. 
  • Provide upgraded vehicles on request. 
  • Perform other customer service-related duties in addition to those listed, to ensure our service meets the needs of our customers. 

Equal Opportunity Employer/Disability/Veterans 

Qualifications

  • Must be at least 18 years old 
  • Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years 
  • No drug or alcohol related conviction on driving record in the past 5 years 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
  • Apart from religious observation, must be able to work a full time, 40 hours per week schedule between 2:30pm-11pm, including weekends and holidays

Enterprise Holdings

At Enterprise Mobility™ we are paving a new way forward by creating better experiences for how we move. We give people around the world the ability to connect in ways that suit their unique needs. It’s a bold idea that has defined our purpose-led, people-first organization for over 65 years, and it’s one that we continue to strive toward with every journey. Through our trusted brands and our portfolio of offerings, we aim to reach the highest levels of customer service with each interaction. And we invest in — and care about — each other, our communities and every journey. It’s a point of pride and distinction, rooted in our origins. It’s how we grew from a pioneer with a fleet of seven cars to a global mobility leader with more than 90,000 team members around the world. And it’s what will continue to drive the future of the organization and mobility itself. Over the years, we’ve learned moving forward isn’t a simple matter of going from point A to B. Today, mobility is the movement of people and goods. It goes beyond the vehicles we drive to encompass an integrated way of travel that meets every individual’s unique needs and preferences. That is why it’s our vision to be the world’s best and most trusted mobility company. As mobility continues to evolve, we'll continue to innovate to work toward a reimagined mobility future that is more accessible, efficient and sustainable for all.
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