IT Systems Engineer I | IT Infrastructure

UF Health

Posted 3 months ago

Full Time

Gainesville, Florida

Hybrid

Smart Summary

Responsibilities

Administers and supports enterprise applications, client-server integration, and infrastructure functions like patch management and MDM. Collaborates with cross-functional teams to implement system improvements and provide on-call support for system reliability.

Qualifications

You have a High School Diploma or GED equivalent and at least 1 year of experience in IT systems engineering, administration, or technical support. You also possess basic knowledge of servers, networking, and hardware maintenance, with the ability to troubleshoot system issues and support end-users.

Must Have Skills for ATS

Microsoft Windows Operating Systems

Apple Mac

Enterprise Endpoint Management

Service and Asset Management

Process Automation

Anti-virus / Anti-malware

Microsoft Active Directory

Group Policy Management

Virtual Desktop Environments

Citrix

Mobile Device Management (MDM)

Dell hardware support

Lenovo hardware support

HP hardware support

Networking concepts

Firewall concepts

Microsoft Servers

SQL

Disk encryption

Nimbus monitoring

PowerShell scripting

Job Description

Overview

Hybrid flexibility meets impactful infrastructure work in this IT Systems Engineer opportunity.

πŸ’» Work Style: Hybrid
πŸ“ Location: Multiple UF Health Locations (Gainesville)
πŸ•’ FTE: Full-Time (1.0 FTE)

Administers, maintains, and supports enterprise applications that enable client-server integration and automation across the organization. Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes.

Collaborates with cross-functional teams to research, analyze, and recommend standards, procedures, and emerging technologies that enhance the end-user experience and reduce ongoing support requirements. Actively participates in project teams to support system implementations and improvements.

May access confidential data as required to perform job responsibilities and participates in on-call support rotations to ensure system reliability and availability.


Responsibilities

Preferred / Desired Technical Skills

  • Microsoft Windows Operating Systems and Apple Mac
  • Enterprise Endpoint Management tools
  • Service and Asset Management applications
  • Process Automation systems
  • Anti-virus / Anti-malware solutions
  • Microsoft Active Directory and Group Policy Management
  • Virtual Desktop Environments (e.g., Citrix)
  • Mobile Device Management (MDM)
  • Hardware support (Dell, Lenovo, HP desktops, laptops, printers)

Additional Preferred Knowledge

  • Networking and firewall concepts (subnets, protocols, ports)
  • Microsoft Servers and SQL
  • Disk encryption and administration
  • Monitoring tools (e.g., Nimbus)
  • Scripting (PowerShell)

Core Competencies

  • Ability to estimate level of effort and time required for tasks
  • Ability to meet deadlines and complete work within assigned timelines
  • Strong teamwork and collaboration skills
  • Excellent verbal and written communication skills

Qualifications

Minimum Education and Experience Requirements

Education:

  • High School Diploma or GED equivalent required

Experience:

  • 1+ years of experience in IT systems engineering, administration, or technical support
  • Basic knowledge of servers, networking, and hardware maintenance
  • Experience troubleshooting system issues and supporting end-users
  • Ability to document system configurations, processes, and procedures
  • Familiarity with system upgrades, patch management, and backup/recovery processes
  • Strong problem-solving, organizational, and communication skills
  • Ability to work independently and collaboratively in a team environment

Preferred Qualifications

  • 1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications

UF Health

University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida. UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
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