Outbound Call Center Agent

P

P.E.A.C.H. Teams

Posted 3 months ago

Full Time

Green Bay, Wisconsin

In Person

Smart Summary

Responsibilities

Assist customers with scheduling appointments, answering service questions, and troubleshooting basic issues. Coordinate with technicians to ensure high customer satisfaction and technical accuracy of completed jobs.

Qualifications

You have strong communication skills, a pleasant phone demeanor, and practical customer service experience. You are also proficient in using phone, cell phone, text, email, and the internet, and can work independently and multitask.

Must Have Skills for ATS

Salesforce

Customer Service

Scheduling

Troubleshooting

Phone Etiquette

Job Description

WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES!!! Part Time hours.

Looking for extra money - Competitive pay with opportunities for bonuses based on performance.

Great job for College students!

Great job for parents that are looking for a part time job to earn extra money!

APPLY TODAY AND JOIN OUR TEAM!!!

  • Shift: M-F 1:30pm-5:30pm or 9:00am-1:00pm
  • Must be able to have flexible availability including weekends and some nights.
  • Must have strong communication skills, including a pleasant phone demeanor.
  • Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
  • Must have practical experience in customer service.
  • Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
  • Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
  • Must be motivated to work independently and multi-task.
  • No prior experience needed – We provide all the training you need to succeed.

Salary: Competitive hourly rate + performance bonuses- You can earn up to $25.00 hourly!!!

Flexible scheduling – Part-time hours

P

P.E.A.C.H. Teams

John Stevenson Plumbing, Heating & Air is a family owned, full-service plumbing and HVAC company dedicated to meeting the needs of residents throughout North County San Diego. For nearly 30 years, our friends and neighbors have trusted us to keep their homes comfortable and safe year round.
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