Job Description
Job DetailsJob Location: Oxnard , CA 93030Position Type: Full TimeEducation Level: NoneSalary Range: $20.50 - $20.50 HourlyJob Shift: DayJob Category: Shelter ServicesStatus: Full-Time, Non-Exempt | Payrate: $20.50 / Hour
Schedules Available:
- Day Shift: Tuesday - Wednesday 1:00 pm - 9:00 pm, Saturday - Sunday 7:00 am - 3:00 pm; Off: Monday, Thursday-Friday
- Swing Shift: Wednesday - Friday 3:00 pm - 11 pm, Sunday 6:00 am - 2:00 pm ; Off: Monday-Tuesday, Saturday
- Evening Shift: Saturday-Tuesday: 3:00 pm-11:00 pm ; Off: Wednesday-Friday
Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery.
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness
Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services
Encourage and discuss progress toward housing with shelter guests
Assist with shelter setup and maintenance
Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills
Assist with receiving and verifying orders from vendors, completing tally sheets
Post and update signs and service calendars
Set up and monitor audio equipment
Assist in the organization of supplies and facility needs
Conduct neighborhood patrols to minimize potential impact on the surrounding community
Administration
Goal: Oversee administrative duties that support program services
Assist with keeping detailed daily summary sheets
Assist with record keeping and reporting
Miscellaneous
Assist with guest services and program activities if necessary
Complete ad hoc projects as appointed by Supervisor
QualificationsRequirements:
Experience
Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
Ensure a client-focused, trauma-informed, and housing-focused shelter approach
Ability to perform crisis intervention as needed
General
Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others
Dependability, responsibility, and the ability to communicate effectively and respectfully
Fluency in Spanish is of significant value
Physical Requirements
Ability to lift up to 50 pounds
Prolonged periods of standing and the ability to work in a fast-paced environment
Mercy House provides housing and comprehensive supportive services for a variety of homeless populations which includes families, adult men and women, mothers and their children, persons living with HIV/AIDS, individuals overcoming substance addictions, and some who are physically and mentally disabled.
We strive to assist our residents in the areas of economic, emotional, and spiritual well-being in order to enhance self-esteem and a sense of personal pride. We value accountability, integrity, and self-sufficiency. The dignity of the individual person and the corresponding respect that follows is the guiding principle of our service to the homeless person.
Our goal is simple: To end the cycle of homelessness of those who enter our system of care.