Mailroom Document Processor - Sacramento, CA

ImagenetLLC

Posted 3 months ago

Full Time

West Sacramento, California

In Person

Smart Summary

Responsibilities

Responsible for receiving, sorting, and preparing incoming healthcare documents for digitization. Operates high-speed scanning equipment and performs quality checks to ensure accurate digital records.

Qualifications

You have a high school diploma or equivalent (GED) and at least one year of relevant experience. You possess basic computer skills, a strong attention to detail, and the ability to meet productivity targets in a fast-paced production environment.

Must Have Skills for ATS

scanning

data entry

document preparation

Job Description

Mailroom Document Processor – Sacramento, CA

Start Your Career in Healthcare with Imagenet! 

Location: Sacramento, California 
Job Type: Full-time 
Schedule: Monday to Friday, Day Shift (7:00 AM – 3:30 PM or 7:30 AM – 4:00 PM) 
Pay: $17-18/hour DOE

Expect more than just another job—build a career in healthcare with Imagenet. 

Imagenet is a leading provider of healthcare technology services nationwide. We pride ourselves on consistent growth and a diverse, dedicated workforce. We believe different perspectives drive better ideas, and we’re committed to promoting from within whenever possible. 

As we continue to grow, we are seeking a Mailroom Document Processor to support our document intake and imaging operations. 

Position Overview 

The Mailroom Document Processor is responsible for handling incoming mail, preparing documents, and scanning them into digital systems in a high-volume production environment. This role combines mailroom clerical duties with document imaging responsibilities and is essential to maintaining efficient and accurate document workflows. 

Key Responsibilities 

  • Receive, open, and sort incoming mail
  • Identify and categorize healthcare-related documents
  • Prepare documents for scanning (remove staples, paper clips, repair pages, organize batches)
  • Operate high-speed scanning equipment to digitize documents
  • Perform basic troubleshooting on scanners (e.g., clearing jams, reloading paper)
  • Conduct quality checks to ensure accuracy and clarity of scanned images
  • Perform basic data entry and indexing as needed
  • Maintain organization and proper handling of sensitive and confidential documents
  • Meet daily productivity and accuracy targets
  • Assist with general mailroom and clerical tasks

What We’re Looking For 

  • High school diploma or equivalent (GED) required
  • At least 1 year of office, mailroom, or production experience preferred
  • Basic computer skills and ability to learn scanning systems
  • Strong attention to detail and accuracy
  • Positive, professional attitude with a strong work ethic
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Good time management skills 


Physical Requirements

  • Ability to stand, walk, bend, and lift throughout the shift
  • Ability to lift up to 30–50 pounds (e.g., banker’s boxes)

What We Offer

  • Paid training
  • Medical, Dental, Vision, and Life Insurance
  • Health Savings Account (HSA)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • Career growth opportunities and internal promotion  


Ready to join our growing team? We’d love to learn more about you!  Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet. 


COMPANY OVERVIEW

Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.  

The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers.The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually.  The 
company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.

Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.

ImagenetLLC

Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services. Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes. What we deliver • Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software. • Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately. • Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment. • Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks. How We Help: Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality. Delivery Model: We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.
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