Finance Credit Anaylst- The Drake Hotel

Hilton

Posted 3 months ago

Full Time

, Illinois

In Person

Smart Summary

Responsibilities

The role involves managing guest billing inquiries, resolving disputes, and preparing daily receivables to ensure financial profitability. Additionally, the clerk handles month-end duties, journal entries, and verifies purchase orders and invoices.

Qualifications

You have experience in responding to guest inquiries, resolving billing disputes, and performing month-end accounting duties. You are proficient in preparing daily receivables, coordinating invoices, and reviewing financial statements for accuracy.

Must Have Skills for ATS

General Ledger

Journal Entries

Accounts Receivable

Billing

Invoices

Job Description

An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
  • Research and resolve guest billing disputes in a timely, friendly and efficient manner
  • Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
  • Prepare and post daily receivables from event contracts and balance totals to the General Ledger
  • Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
  • Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
  • Prepare journal entries
  • Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



Hilton

As the most recognized hospitality brand in the industry, guests around the globe rely on us as a trusted place for their stay. With 600+ hotels located in the world’s most exciting destinations, we are the place where people gather to experience exceptional hospitality, inspiring design, and energizing and often award winning bars and restaurants. We Are Hilton. We Are Hospitality.
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