Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently expanding our remote operations team and are looking for organized, customer-focused individuals to join us as Travel Planning Support Associates. In this role, you'll help clients through the trip coordination process by managing important travel details, assisting with reservations, and helping ensure travel plans are completed smoothly and accurately.

This role is ideal for individuals who enjoy communication, problem-solving, and supporting customers in a flexible work-from-home environment. Whether you have experience in hospitality, scheduling, administration, retail, or customer support, full training and continued guidance are available.

Key Duties

• Assist travelers with trip requests, scheduling preferences, and vacation planning needs
• Coordinate travel components including hotels, transportation, cruises, activities, tours, and excursions
• Research travel availability, rates, and package options using approved systems and supplier platforms
• Help organize itinerary details, confirmations, and reservation records
• Provide professional assistance through phone, email, and digital communication tools
• Support booking modifications, schedule changes, and follow-up communication when needed
• Maintain detailed and accurate client information within internal company systems
• Monitor destination news, supplier promotions, and travel-related updates
• Participate in virtual training sessions, onboarding programs, and team meetings

Preferred Skills

• Excellent organizational and multitasking skills
• Comfortable working independently in a remote environment
• Familiarity with email, web-based platforms, and basic computer software
• Reliable internet connection and professional work habits
• Positive mindset and willingness to learn new systems and processes
• Interest in travel, planning, hospitality, or coordination-related roles
• Must be at least 18 years old
• Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Provide

• Fully remote position
• Flexible scheduling opportunities
• Step-by-step onboarding and training support
• Ongoing mentorship and professional development resources
• Access to supplier networks, booking platforms, and travel tools
• Eligibility for travel-related discounts, incentives, and recognition opportunities
• Career growth potential within an expanding remote organization