Dispatcher

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GoHero Home Services LLC

Posted 3 months ago

Full Time

Knoxville, Tennessee

In Person

Smart Summary

Responsibilities

The Dispatcher is responsible for efficiently scheduling technicians to customer locations and coordinating communication between technicians, customers, and vendors. They also handle administrative tasks, process permits, and maintain accurate operational records in company software.

Qualifications

You have a High School Diploma or equivalent and 1-2 years of dispatching experience. You are comfortable using company software and computers, possess strong communication and organizational skills, and can work efficiently under pressure.

Must Have Skills for ATS

dispatching

Job Description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Company

  •  Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
  •  Paid holidays and vacation
  •  Ongoing training to develop your skills and advance your career
  •  Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

  •  Dispatch technicians efficiently to customer locations
  •  Communicate job details between technicians and customers
  •  Process permits, schedule inspections, and coordinate with vendors
  •  Debrief technicians after jobs and update data in company software
  •  Handle administrative and reporting tasks as required
  •  Maintain accurate records and ensure smooth daily operations

What We’re Looking For

  •  High School Diploma or equivalent
  •  1–2 years of dispatching or similar experience preferred
  •  Strong communication and organizational skills
  •  Ability to work efficiently under pressure in a fast-paced environment
  •  Comfortable working in an office-based role using company software and computers
  •  Customer-focused mindset with a positive, team-oriented attitude
  •  Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?

Apply today and start building a stable, rewarding career with us — where your work truly makes a difference.

G

GoHero Home Services LLC

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