Description

Department: Case Management  

FLSA Exemption Status: Hourly; Full time 

Location: Denver, CO  

Supervisor: Housing and Wellness Program Manager 

Position Overview:

The Resource Navigator is responsible for identifying needs of members and providing comprehensive care through referrals, resource navigation, financial assistance, and other steps towards achieving a member’s pathway to stability. This position works as a part of the Case Management Program on the Stability and Recovery Team to facilitate connections in the community and within the continuum of care at The Gathering Place. This position's duties are fully in-person and during site operating hours. 

You might be a great fit at TGP if you have a passion for and commitment to our mission, the services we provide, and for addressing the systemic barriers that our members face through a low barrier, trauma-informed approach. 

Core Accountabilities:

• Works directly with program participants onsite at TGP to provide strength-based and member-directed navigation support, housing connection, and stabilization services using culturally responsive and evidenced-based practices  
• Organizes and facilitates group information sessions 
• Develops relationships with program participants that are marked with dignity and respect, and that foster hope and empowerment  
• Is knowledgeable about other TGP programs and services and makes appropriate internal referrals and warm hand-offs 
• Makes connections, referrals, and outreach to external programs that promote housing, stability, and recovery 
• Is knowledgeable about and stays up to date on housing and rental supports, public benefits, recovery and other community resources; facilitates direct access to these resources 
• Achieves established programmatic goals and outcomes  
• Demonstrates respect, cultural competence, and knowledge of trauma informed care and low barrier practices in interactions with TGP members, staff, and collaborative partners 
• Helps to maintain a clean, trauma-informed environment for staff and members 
• Ensures completion of all program effort documentation and data entry as required, in a timely manner  
• Regularly participates in supervision and team meetings 
• Work is onsite and during operating hours 
• Proactively engage in de-escalation, crisis prevention, and crisis mitigation. 
• Other duties as assigned 

Compensation and Benefits:

• 37.5-hour workweek 
• Medical, Dental and Vision Insurance  
• Life insurance plans  
• 403(b) retirement savings plan 
• Financial advising services 
• Generous paid time off 
• Long- and short-term disability plan  
• Robust training and professional development opportunities 
• Free breakfast and lunch  
• Employee Assistance Program 
• Free CorePower Yoga membership 

About The Gathering Place:

Founded in 1986, The Gathering Place (TGP) supports women, gender-diverse people, and their children in building stable live through home, health, purpose, and community programs. We are driven by our values of community, safety, inclusivity, empowerment, and hope. We envision a Colorado where all marginalized groups experiencing homelessness and instability have pathways to security.  

As a trauma-informed, low-barrier organization, we remove unnecessary or harmful requirements that prevent members of the community from accessing our services when they need them most—from essential services like meals, showers, and laundry to long-term support like housing-focused case management and physical, mental, and sexual health care. Members choose which of our services they want to take advantage of, giving them the autonomy they need to rebuild their lives. 

Requirements

Requirements:

• Motivated and self-driven 
• Ability to work autonomously or within a team 
• Organized, efficient, reliable, detail oriented 
• Excellent verbal and written communication skills; able to tailor communication to each audience 
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc), or willingness to learn 
• Knowledge of homelessness, poverty, women and trans issues, substance misuse a plus 

If you’re excited about this role, but your experience doesn’t align perfectly with the requirements in the job description, we encourage you to apply anyway. You might be the right candidate for this or other roles within the organization! 

Commitment to Equity and Inclusion:

The Gathering Place is committed to Accessibility, Belonging, Liberation, and Equity (ABLE) work to advance marginalized communities from oppression, exploitation, and discrimination while uplifting and celebrating them. We are taking collective action towards dismantling systemic structures and empowering underrepresented identities.  

TGP is an equal opportunity employer and is committed to a policy of non-discrimination and equal opportunity for all qualified applicants without regard to race, color, gender, national origin, sexual orientation, religion, age, disability, gender variance, gender expression, marital status, citizenship, creed, ethnicity, veteran status, ancestry and any other protected classification. Applicants of any and all backgrounds are encouraged to apply. Individuals with lived experience of homelessness, extreme poverty and/or experience with a behavioral health condition are also strongly encouraged to apply.