Job Title:  Dock Worker  2 

Department: Donated Goods Program (DGP) 

Reports to:                 Dock Manager  

FLSA Status:              Non-Exempt 

Mission Support: 

Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. 

Position Summary: 

Responsible for processing goods and keeping equipment emptied for transportation flow according to GWH policy and ensuring the efficient and cost-effective operation and stewardship of the outlet store and donation center to maximize profitability for mission services funding.   

Essential Duties and Responsibilities: 

• Operates forklift and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.  

• Ensures alignment and consistency of all aspects of the outlet store operations. 

• Processes donated goods efficiently and effectively based on GWH’s needs and adapts to changes in commodities processing as assigned.  

• Bales merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be processed separately. 

• Assists with quality control assurance. 

• Maintains accurate bale count with production equivalent to 8-10 bales per 8-hour shift, averaging over 1 bale per hour.  

• As assigned, sort totes and process each tote with a sense of urgency.  

• Ensures that all products are constantly being rotated. 

• Assist in efficient movement of goods on the dock or production areas, and when loading and unloading trucks with the aid of material handling equipment as needed. 

• Fills Outlet boats with the product and rotates on and off the floor per rotation schedule. 

• Sorts product into appropriate salvage, recycling, and trash based on current commodity expectations.  

• Operates assigned material handling equipment in a safe and prudent manner in accordance with the laws of the State of Texas and GWH safety policies and procedures.  

• Maintains processing area in a neat and clean condition.