Patient Services Representative - Phoenixville Family Medicine
Tower Health
Patient Services Representative - Phoenixville Family Medicine
Tower Health
Posted 3 months ago
Full Time
Phoenixville, Pennsylvania
In Person
Smart Summary
Responsibilities
The Patient Services Representative handles patient registration, scheduling, and clerical support to ensure efficient department operations. Key duties include verifying insurance, processing preauthorizations, and collecting payments while maintaining professional communication with patients and staff.
Qualifications
You have a High School Diploma or GED, and possess computer, customer service, and general clerical skills. You are also proficient in medical terminology and Microsoft Office applications, with the ability to multitask and manage multiple phone lines.
Must Have Skills for ATS
BLS Certification
Medical Terminology
Microsoft Office Applications
Job Description
- The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support.
- Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
- Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
#PHX
Qualifications
Education Requirements
- Completes and maintains all competencies and trainings as required for role.
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
- No experience
Certification and Licensure
- BLS Certification - Based on department
Required Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Medical Terminology
- Microsoft Office Applications
- Multi Line Telephone Operational Skills
- Multitasking
- Organizational Skills
Overview
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Tower Health
Boost Your Interview Chances
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria