Description

Sales Associate - Loyalty & Upgrades Overview: The Sales Associate - Loyalty & Upgrades works directly with our existing service customers to identify vehicle upgrade opportunities and deliver a seamless, personalized buying experience. This role is designed for a self-sufficient sales professional who wants more control, better work-life balance, and access to warm, qualified opportunities—no cold calling required.

Location(s): CMA's Colonial Auto Center and CMA's Colonial Nissan

About Carter Myers Automotive (CMA)

Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.

Sales Associate - Loyalty & Upgrades Responsibilities

Review daily service appointments to identify upgrade and equity opportunities
Engage customers in the service drive and present personalized solutions
Structure deals that create value for the customer, dealership, and lender
Collaborate with service, appraisers, and finance to ensure smooth transactions
Maintain detailed notes, follow-ups, and pipeline activity in CRM
Build long-term relationships that drive repeat and referral business

Benefits

Employee Stock Ownership Plan (ESOP)
Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
401k plan with company matching
Paid Time Off and Holiday pay
Associate discounts on vehicle purchases, parts, and service
Paid maternity leave after one year of employment
Closed on Sunday

Requirements

Qualifications:

Proven success in automotive sales (1+ year preferred)
Strong understanding of deal structure, lender expectations, and customer needs
Ability to work independently with confidence and accountability
Coachable mindset with a willingness to continuously improve
Detail-oriented with strong organizational skills
Strong computer literacy
Must have a valid driver’s license

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment offers are contingent upon the successful completion of a drug screening and background check.

Carter Myers Automotive (CMA) is a family and employee-owned business serving Central Virginia since 1924. We have dealerships across Virginia as well as West Virginia, North Carolina and soon in Maryland, representing 18 new car brands with more than 3000 new and used vehicles in stock. Our technicians are ASE Certified Virginia State Inspectors and our wholesale parts network extends throughout the region. We move lives forward for our associates, customers and communities. We are always hiring! Our company is unique, in that associates earn ownership through an Employee Stock Ownership Plan (ESOP). Started in 1979, our ESOP has grown through the belief that shared ownership means shared success. Everyone you encounter at CMA has a vested interest in the company, at no cost to them. Our brand promise is "Owners Just Do More!" CMA started as Stockdell-Myers Hardware in Petersburg, Virginia. We specialized in machine parts and built cars from kits to sell through the store. In 1924, once the assembly line had changed the industry, we reincorporated as Petersburg Motor Company. Our first President was H. Carter Myers. He, his sister and his son kept the business going through the Great Depression and World War II. Our founder's grandson, H. Carter Myers III, joined the company in 1968 and we continued to grow. Today, the 4th generation of the Myers family is our President and CEO. The first woman to lead CMA, Liza Myers Borches has followed in her father's, grandfather's, and great grandfather's footsteps. After more than 100 years in the industry, our core values remain the same: Honesty, Integrity, Customer Service, and Community Involvement. Learn more at www.CMAcars.com.

Sales Associate - Loyalty & Upgrades

Sales Associate - Loyalty & Upgrades

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