Sales Center Coordinator

Homans Associates

Posted 3 months ago

Full Time

Warwick, Rhode Island

In Person

Smart Summary

Responsibilities

The Sales Center Coordinator serves as the primary point of contact for customers and vendors, managing order entry and cash processing. They are responsible for day-to-day office coordination, documentation, and supporting the Branch Manager with reporting.

Qualifications

You have a high school diploma or equivalent and possess knowledge of MS Office and modern office technologies. You are skilled in data entry, cash processing, and maintaining office management systems and procedures. Your strong attention to detail and customer service orientation are key to managing daily branch operations and supporting the Branch Manager.

Must Have Skills for ATS

MS Office

ERP system

data entry

cash processing

basic accounting procedures

OSHA

Job Description

Location: Warwick Branch | Schedule: Mon‑Fri, 8 AM – 4 PM | Compensation: $22/hour

Homans Associates is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc.  We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies and accessories.  We have locations throughout New England, New York, and New Jersey.

Join our dynamic crew as a Sales Center Coordinator and become an essential part of branch operations. In this role you’ll be the “front‑line” for customers, vendors, and internal teams—handling order entry, cash processing, documentation, and day‑to‑day office coordination while upholding the highest standards of accuracy, professionalism, and service. This position offers the chance to develop expertise in modern office technologies and grow within a company that values reliability, continuous improvement, and employee development.

Company Website: www.homans.com

Responsibilities of the Sales Center Coordinator:

  • Answer phones and respond to email inquiries promptly.
  • Receive, review, and enter daily orders into the ERP system.
  • Verify order details, pricing, and inventory availability.
  • Process cash, check, and credit‑card transactions; prepare bank deposits.
  • Post customer payments and resolve any discrepancies.
  • Perform daily data entry for received and shipped goods.
  • Maintain electronic and paper filing systems for contracts, invoices, and compliance documents.
  • Schedule appointments, meetings, and branch events.
  • Assist the Branch Manager with ad‑hoc projects and reporting.
  • Follow OSHA and company safety guidelines; participate in quarterly audits.
  • Other duties as assigned.

Education and Experience of the Sales Center Coordinator:

  • Knowledge of relevant software applications including MS Office
  • Proficient in use of email and internet
  • Good numeracy skills
  • Accurate keyboard skills
  • Knowledge of office management systems and procedures
  • Knowledge of administrative procedures
  • Knowledge of basic accounting procedures
  • High school diploma or equivalent
Qualifications

Key Competencies and Skills of the Sales Center Coordinator:

  • Organizational and planning
  • Time management skills and the ability to prioritize work
  • Attention to detail and accuracy
  • Customer service orientation
  • Team work
  • Communication skills - verbal and written

Why Homans is the place for you:

  • Competitive salary & Growth Opportunities
  • Comprehensive Medical, Dental, Vision plans (HSA, Co-Pay)
  • 401k Retirement Plan
  • Company paid vacation, personal, and sick time
  • Employee Assistance Program
  • Basic Life/AD&D Insurance (Employer Paid)
  • Employee Health and Wellness Program
  • Employee Stock Purchase Plan

Homans Associates

Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. Our logistics network includes over 80 trucks and almost 1 million square feet of distribution space. At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face.. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.
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