Operations Specialist

MegaCorp Logistics

Posted 3 months ago

Full Time

Morgantown, West Virginia

In Person

Smart Summary

Responsibilities

The Operations Specialist manages carrier relationships, negotiates rates, and schedules shipments to ensure on-time delivery. They act as a primary liaison between clients, carriers, and shippers while resolving in-transit issues.

Qualifications

You have a high school diploma or GED, with a bachelor's degree preferred, and at least one year of experience in freight brokerage or logistics. You will be responsible for assisting with carrier relationships, negotiating rates, scheduling shipments, and acting as a liaison between clients and carriers.

Must Have Skills for ATS

HERO software

freight brokerage

logistics

Job Description

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number.  We want you to thrive in a positive work environment so we give you the tools for success.

Job Description: Operations Specialist

Key Responsibilities:

  • Assist Account Manager with carrier relationships and selection.
  • Negotiate rates and schedule shipments.
  • Use HERO software for tracking and management.
  • Maintain contact with carriers for smooth delivery.
  • Review carrier performance for future shipments.
  • Act as liaison between clients, carriers, and shippers.
  • Track changing rates and choose the best deal.
  • Resolve in-transit issues and ensure on-time delivery.
  • Track and document shipment costs.
  • Handle customer claims and payment issues.
  • Enter and update shipment info in software.

Qualifications:

  • High school diploma or GED required; bachelor’s degree preferred.
  • 1+ year in freight brokerage or logistics preferred.

Skills Needed:

  • Strong customer service and communication skills.
  • Detail-oriented with the ability to multitask.
  • Motivated and thrives in a fast-paced environment.
  • Quick learner and problem solver.

Top Notch Training:

  • Hands on learning with current broker team
  • Peer mentorship
  • Operational excellence reviews
  • 2 week new hire training

Mega Awesome Perks:

  • Commission on Account
  • Medical, dental, vision, and life and disability insurance
  • 401(K) matching
  • Birthday celebrations
  • Health and wellness initiative including gym membership
  • Annual parties
  • PTO and Flex holidays
  • Company sponsored outings

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030

Operations Specialist - Hourly Full Time Position with commission $36,000—$36,000 USD

MegaCorp Logistics

MegaCorp Logistics: Delivering the Mega Best Founded in 2009 by Denise and Ryan Legg, MegaCorp Logistics is an award-winning, fast-growing third-party logistics (3PL) provider headquartered in Wilmington, NC, with offices across the Southeast and Midwest. From day one, our mission has been simple: deliver exceptional logistics solutions while building a company where people genuinely love to work. Recognized by Inc. Magazine as a Top Place to Work, MegaCorp maintains a turnover rate of less than 8%. Why? Because when you work for the best, there’s no reason to leave. Our vibrant culture, industry-leading compensation, and extensive perks create an environment where high performers thrive and careers grow. At MegaCorp, people come first—always. You’re never just a number here. We invest in our team, empower ownership, and support long-term success because our people are our greatest competitive advantage. We proudly act as an extension of our clients’ logistics operations, delivering tailored solutions across FTL, LTL, drayage, intermodal, air, ocean, cross-border, and final-mile white-glove services. Backed by a rigorously vetted carrier network, proactive exception management, and scalable end-to-end TMS technology, we optimize cost, service, and speed—while reducing risk and complexity. With real-time visibility, actionable analytics, and a single point of accountability across all modes, MegaCorp provides the control and confidence shippers need in an increasingly complex global supply chain. Whether you’re a shipper seeking a true logistics partner or a professional ready to build a meaningful career, MegaCorp Logistics delivers. Office locations: Wilmington, NC (HQ) · Cincinnati, OH · Charlotte, NC · Jacksonville, FL · Charleston, SC · Elkins, WV · Morgantown, WV · Fort Wayne, IN 👉 Careers: MegaCorpLogistics.com/careers 📩 Recruiting: Carolyn Aubitz | CAubitz@TheMCL.com | 910.332.0820 x 1410
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