Student Customer Service Representative

N

NEB Corp

Posted 3 months ago

Internship

Campbellsport, Wisconsin

In Person

Smart Summary

Responsibilities

The representative will greet customers, process everyday banking transactions, and recommend financial products to help clients meet their goals. They will also collaborate with teammates to ensure smooth branch operations.

Qualifications

You will be the first point of contact for customers, assisting them with financial transactions and recommending suitable bank products. You will need strong communication and interpersonal skills, along with the ability to work with basic computer software and maintain a positive attitude under pressure.

Must Have Skills for ATS

Word

Excel

Outlook

Teams

Job Description

Why NEBAT?

NEBAT is more than just a bank—we’re a team that’s trusted, genuine, and successful. We're a family-owned business serving Southeastern Wisconsin since 1933. We blend the resources of a big institution with the personality of a hometown team. At NEBAT, you’ll be part of a friendly workplace where your talents matter, and you’ll have real chances to grow and make a difference in your community. If you’re looking for a place that values you and helps build your career, we’ve got you.

💼 Position Summary

As a Student Customer Service Representative, you’ll be the friendly face customers rely on every day. You’ll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. It’s a great way to learn about banking, customer service, and teamwork while building your professional skills.

*The typical schedule will be occasional part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer.

📋 What You’ll Do:

  • Help customers understand their financial options

  • Recommend bank products based on customer needs

  • Greet and assist customers with a positive, friendly attitude

  • Process everyday banking transactions—cashing checks, making deposits, and withdrawals

  • Work closely with your teammates to keep the branch running smoothly

🛠️ Skills You’ll Use and Grow:

  • Friendly attitude and strong people skills

  • Ability to work with computers and basic software like Word, Excel, Outlook, and Teams

  • Clear communication by phone, email, and in person

  • Ability to stay calm and helpful—even when things get busy

  • Dependability, attention to detail, and pride in your work

  • Willingness to learn new things and take on challenges

N

NEB Corp

National Exchange Bank & Trust has proudly served Southeastern Wisconsin since 1933. We are an independent, family-owned financial institution that has been held in high regard as one of the highest rated financial institutions in the Midwest for many years. Our performance is supported by a strong balance sheet, prudent asset management and community investment. National Exchange Bank & Trust currently has in excess of $2 billion in assets and operates 32 locations throughout Southeast Wisconsin. The Bank is privately owned by NEB Corporation, a holding company located in Fond du Lac, Wisc. NEB Corporation has substantial cash reserves in addition to the Bank’s financial strength. COMMUNITY INVESTMENT National Exchange Bank & Trust has consistently been a leader in lending to homeowners and businesses in its markets. The Bank has made a strong commitment to serve our communities. Our dedication to our customers, our communities and our employees sets us apart. We invite you to discover why NEBAT. EMPLOYEE COMMITMENT Every contact with an employee is an opportunity to build a lifetime of loyalty. National Exchange Bank & Trust is committed to providing a positive work environment that values individual similarities and differences and enables employees to reach their potential and maximize their contributions. Our employees are committed to our customers and our communities. OUR MISSION National Exchange Bank & Trust will: • Provide high-value, competitive financial products and services to our customers as an independent bank focused on growth. • Build strong customer relationships through genuine and committed employees. • Conduct business in a responsible and profitable manner. • Give back to the communities we serve with financial support and through the talents of our employees. • Instill confidence and trust with our customers, employees, and shareholders by performing our activities with integrity and fairness. Equal Housing Lender, Member FDIC.
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