Call Center Sales Agent - Inbound

Hilton Grand Vacations

Posted 3 months ago

Full Time

Las Vegas, Nevada

In Person

Smart Summary

Responsibilities

Promote and sell mini-vacation packages to potential guests over the phone while following company telemarketing guidelines. Engage with customers to explore travel interests and present exclusive resort experiences and promotions.

Qualifications

You have a high school diploma or equivalent and at least one year of sales or telesales experience. You are comfortable using multiple computer systems simultaneously and possess a friendly, outgoing personality with a passion for helping others.

Must Have Skills for ATS

telemarketing

salesforce

Microsoft Office

Outlook

Word

Job Description

As a Call Transfer Sales Agent, you’ll bring your ability to build meaningful connections and your positive energy to help future travelers turn their vacation dreams into reality. You’ll engage with potential guests over the phone, explore their travel interests, and present exclusive discounted mini-vacation packages that offer a firsthand look at our premium resort experiences.

What You’ll Do
•    Promote and sell mini-vacation packages across various resort locations, following company telemarketing guidelines.
•    Apply the techniques learned during training to confidently address questions, overcome objections, and close sales.
•    Share accurate and engaging information about Hilton Grand Vacations resorts, partner accommodations, current promotions, and premium offers.

Why Join Us? Because it’s “Where You Belong”!
•    Compensation: Hourly base pay plus commission. Agents on average earn an annual salary of $65,000 a year or more!
•    Training Schedule: Enjoy paid onboarding and 4 weeks training, held Monday through Friday from 8:00 AM to 4:00 PM
•    Schedule: Full-Time positions with multiple shifts available. Open availability required 
•    Generous benefits begin on day one to include medical, dental, vision and HGV travel perks!  401(K) and PTO plans are available after 90 days of employment. 

What Are We Looking For?
•    High school diploma or equivalent 
•    At least 1 year of sales or tele sales experience preferred
•    Strong computer and typing skills. Must have the ability to navigate multiple computer systems and screens simultaneously.
•    A friendly, outgoing personality and a genuine passion for helping others explore vacation ownership
•    A strong history of sales success across a variety of industries, including hospitality, retail, insurance, finance, or luxury goods

Preferred Qualifications
•    Experience in timeshare sales is a plus.
•    Previous work in an inbound or outbound call center environment.
•    Proficiency in Microsoft Office, including Outlook and Word.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 


We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. 

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
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