Service Greeter - Beverly Hills BMW

Sonic Automotive

Posted 3 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The Service Greeter manages the flow of customer vehicles and greets clients with a professional attitude to ensure a smooth service experience. Responsibilities include recording vehicle data, parking cars safely, and maintaining the cleanliness of the service drive.

Qualifications

You will be responsible for greeting service customers, managing vehicle traffic flow, and ensuring customer convenience. You must be able to maintain an orderly service parking area and record customer and vehicle information accurately.

Must Have Skills for ATS

Customer Service

Valid Driver License

MVR

Drug Test

Background Checks

Job Description

Company Description

At Beverly Hills BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Greeter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

·       Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

·       Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

·       Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

·       Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

·       Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

·       Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

·       Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

·       Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

·       Drives vehicles to and from service lane, service stalls, and parking lot as needed.

·       Makes key tags for vehicles

·       Maintains a professional appearance

·       Performs other duties as assigned

·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Salary: $19 / hour

(The SERVICE GREETER Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of $19.00.)

Qualifications

·       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·       The requirements listed are representative of the knowledge, skill, and/or ability required.

·       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

“All your information will be kept confidential according to EEOC guidelines”

  • SHL Package: Sonic Customer Service and Admin
  • Dealership: 447 - Beverly Hills BMW
  • Sonic Automotive

    Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.
    Runway Icon
    Boost Your Interview Chances

    With Runway

    See Your Fit for This Role

    1-5 min

    Your Score

    ?

    Top Applicants

    90%

    Your Job Search Advantage

    Key Gaps & Next Steps:

    Address these in your resume & Interview

    Top Strengths For This Role

    Highlight these in your cover letter & interview

    Your Interview Guide

    A Personalized Interview Strategy

    Freshest Opportunities

    Never Miss a Good Fit

    Get notified when jobs mach your criteria