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Patient Access Specialist - Non-Cert - Day Shift

Good Samaritan

Posted 3 months ago

Full Time

Vincennes, Indiana

In Person

Smart Summary

Responsibilities

Responsible for greeting and registering patients for various hospital services while collecting payments in compliance with regulations. Acts as a hospital ambassador by managing inquiries and providing financial assistance information.

Qualifications

You have experience in patient registration, insurance verification, and payment collection, as well as strong communication and customer service skills. You can accurately input patient information for various services and handle financial inquiries and assistance explanations.

Must Have Skills for ATS

Insurance verification

Patient registration

Payment collection

Financial Assistance

Job Description

Job Summary:

Responsible for greeting, registering, collecting payments in compliance with the applicable State and Federal regulations, and hospital policies and procedures.  Is an ambassador of Good Samaritan, cultivating PRIDE values of patient, respect, integrity, dignity, and excellence.

Essential Job Duties:

  1. Collects information via phone, in person (bedside or in a registration booth) to accurately register patients for outpatient, inpatient, emergency, and observation services.
  2. Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate.
  3. Understands insurances and responses to correctly input for reimbursement on services received.
  4. Collects, secures, and posts payments from patients.
  5. Greets patients, provides routing assistance to point of service.
  6. Handles phone, fax, and email inquiries.
  7. Balances cash drawers, petty cash, and change functions.
  8. Prepares funds for deposits.
  9. Answers correspondence.
  10. Provides patients with Financial Assistance information and explains submission and processing when appropriate.

Secondary Job Duties That May be Reassigned:

  1. Performs other duties as assigned by the Patient Access Supervisor or Director of Hospital Revenue Cycle.

Why Choose Good Samaritan? 
For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 4-time designated Magnet® facility, TJC Primary Stroke Center, and a Level III Trauma Center. 
We would love to welcome you to our Good Samaritan family. 
Thank you for your interest in employment at Good Samaritan Hospital. Please provide all information requested to assure that all your qualifications are fairly considered for current or future vacancies. Your application will remain in our active files for six months. After six months, re-application is necessary. The submission of this application does not automatically result in an employment interview or job offer.
EQUAL EMPLOYMENT OPPORTUNITY POLICY  Good Samaritan Hospital is an equal opportunity employer. It is the policy of this facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal state and local statements, regulations, and ordinances. 

Good Samaritan

For more than 100 years, Good Samaritan has been a health care leader in southwestern Indiana and southeastern Illinois. Located in historic Vincennes, Good Samaritan is a 158-bed community health care facility with over 1,800 employees and a commitment to delivering exceptional patient care. Good Samaritan offers a broad range of medical services as well as some of the most progressive technology available today. The Gibault Memorial Tower, opened in 2015, provides our patients, their families and our entire community an environment where the highest quality of care is provided. An array of services and staff are ready to greet patients with medical expertise, cutting-edge technology and big hearts. The tower has five floors, each with a focus: Cardiology and Clinical Decision, Intensive Care, Pediatrics and Medical Surgery, Joint Replacement and Medical Surgery, and Women’s Health and Oncology. The hospital also has a state-of-the-art Same Day Surgery Center, with surgical suites designed with input from the hospital’s physicians. The Cancer Pavilion is a 25,000-square-foot comprehensive oncology care center, featuring one of the most advanced methods for delivering radiation therapy, a linear accelerator with IMRT. The Pavilion also has 12 fully equipped infusion suites and other amenities for patients and families. Good Samaritan is proud that generations of families have chosen us as their preferred health-care provider, allowing us to be the first, best place in health care. Mission: Provide excellent health care by promoting wellness, education and healing through trusting relationships. Vision: To be the regional center of excellence in health care to support the communities we serve. Our Promise: We promise to treat you like family by delivering compassionate, high-quality care throughout your journey. PRIDE Values Patient | Respect | Integrity | Dignity | Excellence
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