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Patient Coordinator

Hero Practice Services

Posted 3 months ago

Full Time

Longmont, Colorado

In Person

Smart Summary

Responsibilities

Manage front office operations including scheduling appointments, collecting payments, and coordinating patient flow. Ensure a high-quality patient experience and maintain the cleanliness of the practice facilities.

Qualifications

You have a strong attention to detail and excellent interpersonal skills to manage a diverse workload and provide a positive patient experience. Previous dental experience and knowledge of Microsoft Office and eCW are preferred, but not strictly required. You should be able to efficiently handle front office processes like scheduling and patient intake.

Must Have Skills for ATS

Microsoft Office

Excel

eCW

Job Description

Become a Hero and join us on our mission to help underserved kids!

  • Generous pay with monthly bonus opportunities
  • PTO and paid holidays
  • Career growth within your practice and the region
  • Medical, dental, vision insurance, 401K & more

Adventure Dental, Vision, & Orthodontics in Longmont, CO, is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $16.50-$24/hr

Job Responsibilities

  • Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
  • Call patients regarding appointment confirmations, reminders, and cancellations
  • Adhere to scheduling best practices to ensure the patient’s time is being optimized
  • Review patient and family health needs to ensure all needs are met
  • Coordinate patient flow by keeping the appointment schedule organized and full
  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
  • Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

  • Attention to detail and the ability to handle a diverse workload
  • Strong interpersonal skills and a friendly and outgoing demeanor
  • Bilingual a plus
  • Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
  • Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Hero Practice Services

Hero Practice Services: A Different Kind of Practice Management Group Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With dozens of offices nationwide, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO! Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff. The Hero Practice Services team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness. Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.
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