Are you motivated by the opportunity to do meaningful work? Are you a detail-oriented, strategic thinker who can stay focused, professional, and friendly while performing crisis management? Windward Life Care is seeking a full-time Staffing Coordinator (Thursday through Monday schedule) to join our team!

We are honored to be a San Diego Union-Tribune Top Workplaces award winner for seven years running, 2019-2025.

Proudly serving San Diego County for 21 years, Windward Life Care is a group of trusted Aging Life Care ® and in-home care professionals with a premier reputation in our field. We offer geriatric care management services and non-medical home care services to clients who are billed on a private-pay basis. Our mission is to improve the lives of older and disabled adults in San Diego County by fostering a lifelong sense of purpose and maximizing independence.

Responsibilities: The Staffing Coordinator works with the other members of the Staffing team to schedule our 100+ Home Care Aides (HCAs) on an ongoing basis. This includes being responsible for the following in a time-sensitive environment:

• Matching the skills and availability of our HCAs with client needs
• Using staffing software to make sure all shifts are filled
• Managing call-offs
• Answering daily communications from and build positive relationships with HCAs and Care Managers
• Verifying hours worked for payroll
• While On Call: being the first point of contact for HCA concerns, triaging calls to the On Call Care Manager for clinical concerns as needed

In the uncommon event normal Home Care Aide coverage cannot immediately and appropriately be scheduled, the Staffing Coordinator may also travel to client homes to perform direct client care services/”gap coverage” until a regular HCA can be scheduled.

Regular Work Schedule & Location:

Thursday through Monday, 8:30am to 3:00pm plus on call, after-hours staffing coverage as follows:

• Fridays 5:00pm through Saturdays at 8:30am
• Saturdays at 3:00pm through Sundays at 8:30am
• Sundays at 3:00pm through Mondays at 8:30am

This position will be on-site working in our Downtown San Diego (Bankers Hill) corporate office for scheduled work hours on Thursdays, Fridays, and Mondays. Saturday and Sunday scheduled hours and on call hours will take place remotely.

PLEASE NOTE: Some flexibility is possible for the Thu/Sat/Sun 8:30am-3:00pm scheduled work hours - so if this schedule doesn’t exactly match up with your needs, please don’t let that stop you from applying!

Pay: $22.50 - $26.50 per hour plus on call stipend

• Highly desired: 1+ years of Staffing/Scheduling experience, preferably in a home care/home health setting, or another high-volume, fast-paced environment
• Excellent communication and collaboration skills
• Ability to work independently to successfully and creatively problem solve in a crisis-oriented environment
• Ability to remain calm and focused, multitask, and maintain a sense of urgency in a fast-paced, high-volume environment
• Ability to be detail-oriented when dealing with a large volume of incoming information
• Ability to maintain confidentiality and a high level of professionalism
• Demonstration of strategic, organizational, analytical, communication, and judgment skills
• Strong technology proficiency, including use of web-based office systems such as Google Workspace – experience with ClearCare is a plus
• Ability to pass Home Care Services Bureau (HCSB) background screen
• Active driver's license, clean driving record and reliable vehicle
• Ability to lift, push, or pull up to 40 lbs. unassisted

Windward Life Care believes the contributions of employees with differing backgrounds and lived experiences are essential in creating a thriving workplace. We are proud to be an Equal Opportunity Employer with regard to race, color, ancestry, national origin, religion, disability, sex, gender expression and identity, sexual orientation, marital status, age, and veteran status.

Apply today by submitting a résumé and a few words about why this position is a great fit for you. Please, no phone calls about this posting. To learn more about Windward Life Care, we invite you to visit us at: windwardlifecare.com.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance
• Paid Time Off
• Employee Assistance Program (EAP)
• Training & Development
• Work From Home