This is an unpaid fellowship through the Department of War (DoW) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoW and will receive compensation and benefits through the DoW.

Type of Requisition:

Regular

Clearance Level Must Currently Posses:

Top Secret/SCI

Clearance Level Must Be Able To Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Documentations, Knowledge Based Systems, Process Improvements

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

Through the Department of War (DoW) SkillBridge Program, GDIT offers transitioning service members the opportunity to gain hands‑on training and professional experience as a Business Process Analyst Fellow, supporting the USCENTCOM J6 Knowledge Management (KM) and Digital Transformation Team (DTT) mission in Tampa, FL.

In this Fellowship, the Fellow will gain exposure to knowledge management practices, collaborative tools, business process improvement, training development, and organizational outreach activities that directly support USCENTCOM’s information‑sharing and decision‑making processes. The Fellow will work alongside experienced KM and DTT professionals to build foundational skills in documentation, stakeholder engagement, requirements gathering, content development, and digital collaboration solutions.

The Business Process Analyst Fellow will learn how KM principles, digital transformation initiatives, and collaborative platforms (such as SharePoint and Office 365) are applied across a Combatant Command to improve mission effectiveness, operational readiness, and organizational efficiency.

HOW A BUSINESS PROCESS ANALYST FELLOW WILL MAKE AN IMPACT:

• Assisting with the creation, editing, and updating of KM and DTT documentation, including how‑to guides, instruction manuals, workflow notes, FAQs, and outreach or marketing materials.

• Supporting maintenance of SharePoint sites, knowledge bases, and digital collaboration tools by updating content, organizing libraries, tagging documents, and assisting with basic page improvements.

• Helping collect, organize, and document requirements, lessons learned, best practices, and process insights from meetings, user sessions, and operational activities.

• Supporting business process analysis by helping map workflows, document current processes, and identify opportunities to improve information flow, collaboration, or efficiency.

• Assisting with preparation of briefings, reports, visual summaries, and presentation materials that communicate KM and DTT activities, performance metrics, or trends.

• Participating in stakeholder engagement activities by assisting with meeting preparation, note‑taking, capturing decisions or action items, and coordinating follow‑up tasks.

• Supporting the development and refinement of training materials, presentations, handouts, and orientation content used in KM and DTT onboarding or workforce training.

• Assisting with coordination of training events, workshops, or working groups by helping prepare materials, tracking attendance, and capturing participant feedback.

• Helping maintain documentation repositories and collaboration spaces to ensure content is current, organized, and aligned with office standards.

• Conducting basic data quality reviews to identify outdated content, missing metadata, inaccurate file naming, or duplicates within KM/DTT repositories.

• Supporting routine office coordination tasks including task tracking, maintaining calendars or battle rhythm inputs, preparing agendas, distributing materials, and updating shared tools.

• Assisting with research and comparison of new collaboration tools, technologies, or KM best practices that may support digital transformation efforts.

• Participating in KM and DTT Communities of Interest, working groups, or engagement sessions to help gather insights and share resources.

• Supporting process improvement initiatives by helping document observations, drafting simple SOPs, and contributing to process standardization efforts.

• Providing basic user assistance, such as helping staff navigate collaboration tools, locate documents, or understand procedural guidance (non‑technical, non‑admin support).

WHAT YOU’LL NEED TO SUCCEED:

Education:

• Bachelor’s degree, preferably in Computer/Information Systems or a related technical field.

• OR equivalent military training or relevant work experience in lieu of a degree.

Experience:

• Minimum of 3 years of experience as a service member or in direct support of military operations.
• Familiarity with Combatant Command–level operations is highly beneficial.
• Exposure to knowledge management, training, digital collaboration tools, or business process analysis is helpful but not required.

Technical & Professional Skills:

• Proficiency with Microsoft Office 365 applications (Word, Excel, PowerPoint, Teams, OneNote, Planner).

• Strong written and verbal communication skills.

• Ability to collaborate with diverse stakeholders and provide customer‑focused support.

• Strong organizational and time‑management abilities.

• Willingness to learn collaborative platforms such as SharePoint.

Role Requirements:

• Active TS/SCI security clearance.

• U.S. Citizenship required.

• On-site attendance required on customer site in Tampa, FL.

• Fellowship duration and schedule aligned with SkillBridge program and training leadership requirements.

• Ability to work in a collaborative team environment.

Preferred but Not Required:

• Prior experience with SharePoint (user, contributor, or site admin exposure).

• Knowledge Management coursework or experience.

• Familiarity with process improvement frameworks or change management principles.

• Interest in instructional design, curriculum development, or training support.

DoW SkillBridge Eligibility:

• Has served at least 180 days on active duty

• Can participate within the last 6 months of separation or retirement

• Will receive an honorable discharge

• Has taken any service TAP/TGPS

• Has attended or participated in an ethics brief within the last 12 months

Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoW SkillBridge Program prior to start of the fellowship.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

Additional Work Locations:

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