job overview

Clean and store linens/uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met.

At InterContinental Hotels®we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people 

• Get ready – by taking notice and using your knowledge so that you are prepared for anything

• Show you care – by being thoughtful in the way you welcome and connect with guests

• Take action – by showing initiative, taking ownership and going the extra mile 

Duties and Responsibilities

FINANCIAL RETURNS

• Monitor and control supplies, and minimize waste within laundry facility. 
• Sort and record discarded linen into categories.  Report damages or loss of linen to supervisor.
• May assist with other duties as assigned.
• Promote teamwork and quality service through daily communication and coordination with other departments. 

PEOPLE

GUEST EXPERIENCE

•      Report to supervisor needed repairs or unsafe conditions.

RESPONSIBLE BUSINESS

• Receive soiled lines by bag, cart or chute from the floors.  Sort all articles by kind, color and degree of soil.  Inspect all laundry and linens and records all damaged or stained items.
• Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines.  Ensure necessary chemicals are added in the correct quantities prior to wash cycles.
• Fold clean linens and store as appropriate.      Operate linen feeder, sheet folder, towel folder and table linen ironer machines.

QUALIFICATIONS AND REQUIREMENTS

Basic reading, writing, and math skills. Some laundry experience and ability to speak English preferred. 

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling approximately 400 pounds

• Frequently standing up and moving about the work area

• Frequently handling objects and equipment to maintain the facility

• Frequently bending, stooping, and kneeling

• Frequently working in areas of high temperatures around heavy equipment

Other:

• Communication skills are utilized a when interacting other employees and supervisor.

• Reading and writing abilities and basic math skills are utilized when determining amounts of chemicals to treat laundry and stains and logging appropriate poundage.

• May be required to work nights, weekends, and/or holidays.

  Rate of pay for this role is at $17.00/hr.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.