Loan Assistant

McAlester, OK    

 On-site Position

BancFirst, McAlester

501 E Carl Albert Pkwy

McAlester, OK  74501

HOURS

Full Time

M-F

POSITION SUMMARY  

Loan Assistants act as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans.  Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process.   Extensive contact with customers and the public both in person and on the phone.    

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assist lending staff with daily responsibilities, including document collection, preparation of documents, and telephone/personal interaction with customers and third party vendors to accommodate banking needs

Assist with obtaining updated financial statements, credit reports, rent rolls, insurance, and other financial information to maintain the servicing file

Provide loan payoff information to customers or other organizations

Process loan advances

Check back scanned documents and new loans booked the previous day

Interact with staff and departments for accurate resolutions to problems and errors

Perform other job related duties and special projects as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Excellent customer service skills

Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications 

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines

Work well individually and with a team while maintaining a positive attitude

Must demonstrate a business professional image and demeanor at all times

Outstanding listening and communication skills, both written and verbal

Work well under stress and deadlines while managing multiple tasks 

Regular and consistent attendance is an essential function of this position

PREFERRED SKILLS AND QUALIFICATIONS

N/A

PHYSICAL REQUIREMENTS

Constant use of computer screens 

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear  

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching 

Ability to sit and/or stand for long periods of time during the workday

 Long periods of typing and repetitive motion

 Ability to lift and/or move and carry 10 pounds

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EEO/ Equal Opportunity Employer. 

Diversity…Our differences enhance business performance.