Housekeeper

Salt Hotels

Posted 3 months ago

Full Time

Nantucket, Massachusetts

In Person

Smart Summary

Responsibilities

The Room Attendant is responsible for cleaning and maintaining guest rooms and public areas to high standards of excellence. This includes managing room amenities, processing guest laundry, and responding promptly to guest requests.

Qualifications

You have previous housekeeping experience and a keen eye for detail, allowing you to maintain high standards of cleanliness. You can work independently or as part of a team, manage your time effectively, and communicate well to meet guest needs.

Must Have Skills for ATS

housekeeping

Job Description

Job Title: Room Attendant

Location: Onsite

Job Type: Full-time

About Us:

Salt Hotels is a family business born from a lifetime of hospitality experience. Our mission is simple. We create settings and scenarios that connect people together. We create a home for our guests - and we care for our employees like family. 

 ”With us, it’s personal”.

At Salt Hotels Collection, we redefine hospitality through a unique blend of service excellence, design innovation, and community immersion. As a Room Attendant, you will play a crucial role in our mission, ensuring our guests' spaces are not only comfortable and clean but also inviting and memorable. Join us if you are passionate about cleanliness, guest service, and being part of a team that values your contribution to creating a lasting impression.

What You Will Do:

  1. Room Preparation: Ensure guest rooms are thoroughly cleaned, well-maintained, and prepared to meet the Salt Hotels standard of excellence.
  2. Attention to Detail: Maintain high standards of cleanliness and presentation in all areas of the hotel, including guest rooms, bathrooms, and public areas.
  3. Amenity Management: Restock room amenities and supplies, ensuring guests have everything they need for a comfortable stay.
  4. Laundry Service: Handle the proper processing of guest laundry, ensuring items are cleaned and returned in a timely and professional manner.
  5. Guest Requests: Promptly respond to guest requests for additional supplies or services, ensuring their needs are met with a high level of customer service.
  6. Safety and Security: Follow all health and safety regulations, ensuring a safe environment for guests and staff.
  7. Team Collaboration: Work closely with the housekeeping team and other hotel departments to ensure seamless guest experiences and efficient operations.
  8. Feedback Implementation: Listen to and act on feedback from guests and management to continually improve service and guest satisfaction.
  9. Inventory Management: Keep accurate records of room supplies and notify management of any inventory needs or maintenance issues.

What You Will Need:

  • Previous experience in a housekeeping role within the hospitality sector preferred.
  • A keen eye for detail and the ability to maintain high standards of cleanliness and presentation.
  • Ability to work effectively both independently and as part of a team.
  • Excellent time management skills, with the capacity to prioritize tasks efficiently.
  • Strong communication skills, able to understand and respond to guest needs promptly.
  • Physical stamina and mobility, including the ability to reach, kneel, bend, and lift up to a certain weight.

Join the Salt Hotels Collection team as a Room Attendant and contribute to our vision of redefining hospitality through personalized service, meticulous attention to detail, and a commitment to creating memorable guest experiences. We offer competitive compensation, opportunities for professional development, and a supportive work environment where you are valued as a key member of our team.

Salt Hotels

Salt is a homegrown collection of hotels founded by lifelong hoteliers David Bowd and Kevin O’Shea. With hotels in Cape Cod, the Hudson Valley and beyond each Salt Hotel is a personal expression of a specific place and time.
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