This position works directly with pharmacy patients, medical and nursing staff to manage complex medication needs. This includes customer service, preparing, labeling, and delivering medication and supplies and ensuring claims are submitted correctly and paid by third party payers. Build and maintain professional relationships with providers, patients, families, insurers, other units, and staff to maximize service delivery. Develop, implement, and maintain processes to ensure the pharmacy site is efficient and effective. Provide administrative support, work with units to achieve overall goals, coordinate workflow, maintain records, ensure compliance with state and federal regulations, and anticipate business needs to assist in the growth and success of the business.

Responsibilities

• Partner with care providers and pharmacists to ensure that patient receives the needed medication accurately, safely, in accordance with all legal requirements and policies and in a professional and timely manner.
• Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility, and escalating as appropriate.
• Under the direction of the pharmacist, utilize the appropriate computer system and protocols, prepare drug therapy and/or dispense medication in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
• Coordinate ordering, delivery of medications, supplies and equipment to multiple clinical areas as requested.
• Data collection, reporting, process improvement and maintenance of patient education materials.
• Maintain the IV hoods or isolators, segregated compounding area, clean room, ante room according to manufacturer’s specifications and regulatory requirements.
• Utilize Epic functionality of compounding/repackaging for anticipatory compounded.
• Maintaining inventory and records for free drug program inventory.
• Maintaining inventory and records for treatments/supply obtained through our retail sites, when required by payer.
• Maintain REMS (Risk Evaluation and Mitigation Strategies) trainings and certifications specific to the site: Tysabri, Lemtrada, CART therapies, teclistamab, dsuvia, etc
• Maintain and utilize automated dispense systems for the site including inventory management and regulatory compliance.
• Coordinate outpatient cell therapy treatments including specialized ordering, stocking of supportive care medications and emergency medications.
• Manage multiple complex drug inventories required for business needs, including inventories for offsite specialty care clinics and the onsite surgery center. Inventories may include hospital-based clinics, freestanding clinics, joint venture clinics, oncology/infusion, ambulatory surgery center, West Bank Clinic Administered Medications, investigational drugs, home infusion, etc.
• Maintaining inventory and records for free drug program inventory including being the repository site for the systems’ discontinued supply.
• Sterile compounding of specialty medications for a variety of disease states including cancer treatment. Compounding includes hazardous medications.
• Compound medications for a unique patient population at the site. This includes intraocular injections, cancer treatments, investigational drugs, home infusion pumps, eye drops for retail pharmacy, intradermal cytotoxic agents, intrathecal chemotherapy, ambulatory surgery center medications including sedation/anesthesia; pain control elastomeric pumps, serial dilutions, , pyelocaliceal cytotoxic gels and preparation of multi-step liposomal medication formulations, rare disease compounds (ex: enzyme replacement), BMT (Bone Marrow Transplant), SOT (Solid Organ Transplant). . Includes Joint Venture compounds with separate workflows (ex: intradermal doses for clinics; allergy clinic; eye drops, etc.)
• As applicable, Coordinators will rotate through assigned shift daily or flex between job duties during the day.

Required Qualifications

• 1 year of Pharmacy Technician experience in a pharmacy setting
• Registered Technician MNBP
• Pharmacy certification with the Pharmacy Technician Certification Board. If hired prior to 1/1/2018, National Healthcare Certification will be accepted within 1 Year

Preferred Qualifications

• B.S./B.A. in business or healthcare
• Billing experience, understanding of the healthcare pharmacy system

As a part of our hiring process for our Pharmacy Technician roles, we will be reviewing your resume and may ask you to complete a job fit questionnaire as a next step. This job fit questionnaire is also a great opportunity to learn more about how you thrive in a professional work environment and which environments you may favor. Many candidates tell us they enjoy the opportunity to learn more about their own strengths, preferences, and ideal work settings.  
 
A large portion of our Pharmacy Technician applicants are entering the field for the first time. The job fit questionnaire helps first‑time applicants identify the type of Pharmacy Technician role that fits them best, while also helping Fairview match individuals to environments where they’re most likely to thrive and grow. 

If you’d like to complete this for your own interest, you may also do that at this link: https://mint.peopleanswers.com/pa/access.do?job=592698-485519 . Please note that you will be asked to complete the job fit questionnaire as part of the application process. 

• If you’ve completed this job fit questionnaire with another organization within the last year, you will not need to complete this again. 

• The system will automatically recognize your prior results and let you know if no further action is needed. 

Thank you for your interest in our organization and we look forward to your application and learning more about your experience. 

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.