Community Health Network of Connecticut, Inc. (CHNCT) is currently seeking three (3) Community Health Navigators for the Rural Health Transformation Program.

The Rural Health Transformation (RHT) Program is a federal grant that empowers states to strengthen rural communities across America by improving healthcare access, quality, and outcomes by transforming the healthcare delivery ecosystem.

Primary Responsibilities:

Under the direction of the Community Engagement Team Lead, the Community Navigator will be responsible for connecting with members and their families to navigate and access providers, community services, and other resources.

Tasks Performed:

Activity will include connecting members to providers, providing social support, community-based outreach, advocacy, culturally based educated, health promotion and referrals to services for individuals, and families enrolled in the HUSKY Health Program.
In this capacity, the Community Navigator works closely with Community Health Workers, and agencies involved in improving health outcomes for HUSKY members.
Cultivates and maintains awareness of community cultures and values.

Essential Functions:

Develops a positive and supportive relationship with members/families to assist with resource navigation and coordination.
Possess a deep understanding of community needs and knowledge about the HUSKY Health provider network.
Builds trust and provide on-going community outreach and follow up to members for Social Drivers of Health (SDOH) needs via HUB sites and visits to other settings, including but not limited to community events and health fairs on weekdays, weekends and evenings, where members can be found.
Educates and provides advocacy to members in appropriately utilizing the HUSKY Health program.
Community navigators will assist members with finding a primary care provider, schedule primary care appointments, and provide support for social drivers that impact health.
This is a telecommuting position that requires working from a HIPPA-compliant home workspace, via employee-supplied high-speed internet connection on company-supplied computer workstation and telephone technology.
Attendance in person for meetings, training, etc. is required.
Performs other related duties as assigned

Desired Education: One to two year’s post-secondary schooling

Desired Degree: High School Diploma or GED; Associate degree preferred

Desired Major: Social Services, public health, or allied health discipline

Desired Job Experience: Minimum 1 year work experience, volunteer experience helping others or working with vulnerable populations. Experience could include having relationships with community-based organizations and/or state agencies such as prior experience working in a community setting, providing health education, outreach and follow-up and an understanding of Social Drivers of Health (SDOH) needs

Other Qualifications: Trust building traits and problem-solving skills. Knowledge of a specific community, population and local resources. Bilingual (English/Spanish) Preferred. Must live in on the designated geographic locations in need. Basic computer skills required. Current and unrestricted motor vehicle operator’s license and reliable transportation

Certifications Required: State motor vehicle license

We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed. We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees. We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.

We are committed to providing an inclusive and accessible interview process. If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.

In 1995, a group of Federally Qualified Health Centers (FQHCs) came together to form Community Health Network of Connecticut, Inc.® (CHNCT), a not-for-profit managed care organization dedicated to improving medical services and health outcomes for Connecticut’s Medicaid-eligible residents. They had a clear vision, to create a model that would bring managed care to underserved populations in the same way that federally qualified health centers bring them medical services. Over the organization’s first 17 years, CHNCT transformed from a small group’s dream into a premier health plan, recognized on both local and national levels. The leadership and staff of CHNCT had a passion to serve Connecticut’s population, unmatched by any organization. During this time, CHNCT grew from an underdog company into the largest managed care organization in the state, serving over 300,000 members. From the beginning, people have been at the core of the work that CHNCT does. Person-centeredness is the guiding principle that we follow when working with members and healthcare providers. It is a way of thinking and doing things that sees the whole person. It is an approach that brings the person into the planning, developing, and monitoring of care to ensure that it meets the person’s needs. After announcing it would move to an innovative self-insured administrative services organization (ASO) model, in 2012 the Department of Social Services selected CHNCT as the sole medical ASO. CHNCT has helped the state to improve health outcomes for members, reduce costs for both the State of Connecticut and healthcare providers, and improve transparency and accountability. Under the ASO model, CHNCT proudly serves over 800,000 members.

Community Navigator - Rural Health Transformation

Community Navigator - Rural Health Transformation

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