Account Manager Business Development Representative

Bloomerang

Posted 3 months ago

Full Time

,

Remote OK

Smart Summary

Responsibilities

Identify and qualify upsell opportunities within the existing nonprofit customer base to generate new business. Schedule qualified meetings for Account Managers and maintain a steady pipeline of leads using various communication channels.

Qualifications

You have at least one year of sales or business experience, ideally in a sales development or business development representative role within SaaS. You are a resilient and proactive self-starter with a passion for helping nonprofits and a strong interest in SaaS sales, capable of managing a pipeline and driving new business opportunities.

Must Have Skills for ATS

Salesforce

Outreach

Chilipiper

AI

Job Description

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

The Account Management Business Development Representative, plays a critical role in generating new business opportunities for Bloomerang by identifying, engaging, and qualifying potential upsell opportunities for nonprofit customers. The Account Manager BDR supports the account management team by identifying opportunities within the existing customer base, booking qualified meetings for Account Managers and maintaining a steady pipeline of leads. This role requires resilience, creativity, and the ability to keep focused when you receive rejection. Success comes from the ability to thrive in a fast-paced environment, think strategically and personalize engagement with existing customers.

What You Will Do

  • Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makers.
  • Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates.
  • Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers.
  • Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings.
  • Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates.
  • Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomergang's overall success.
  • Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoff.

What You Need to Succeed

  • 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales.
  • A passion for helping nonprofits and a desire to understand their challenges.
  • A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads.
  • Resilience and persistence—ability to overcome rejection and use it as a learning opportunity.
  • Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation.
  • A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges.
  • Familiarity with Salesforce, Outreach, Chilipiper is a plus.
  • Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 


Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!


401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation

As this is an incentive compensation role, there is a base salary with annual on target earnings of $68,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.


Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Bloomerang

Bloomerang is the Giving Platform built for purpose, trusted by 24,000+ nonprofits to raise more funds, retain more supporters, and create lasting change. By unifying fundraising, CRM, and volunteer management in one easy-to-use platform, Bloomerang gives organizations a complete view of every supporter and the tools to build stronger relationships. Backed by expert support and a team passionate about nonprofit success since 2012, Bloomerang is more than software—it’s a growth partner for missions that matter. Learn more at bloomerang.com.
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