Case Manager

St. Matthew's House

Posted 3 months ago

Full Time

Naples, Florida

In Person

Smart Summary

Responsibilities

Provide comprehensive case management to residents in emergency housing to help them achieve self-sufficiency and stability. Responsibilities include developing individual case plans, monitoring progress using the SOAP method, and connecting residents with community resources.

Qualifications

You have a High School Diploma or equivalent and at least 1 year of experience working with individuals experiencing homelessness or addiction. You are skilled in case management, developing individual case plans, and referring residents to community resources. Certification in addiction is preferred, along with ministerial counseling experience.

Must Have Skills for ATS

SOAP method

Client Management System

Job Description

Description

OUR CORE PURPOSE:

As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.

ABOUT THIS ROLE:

Provide case management to the residents in Emergency Housing/Shelter of St. Matthew’s House. The Case Manager will assist the resident in achieving self-sufficiency through advocacy; setting goals, accessing community resources and support services. Case manager will work one-on-one with residents to develop goals and evaluate progress.

St. Matthew’s House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

ESSENTIAL TASKS: 

  • Collaborate with residents in the development of their initial individual case plan.
  • Assist residents in completing necessary paperwork for goal achievement, referral services, and supplemental documentation as needed.
  • Establishes goals specifically in the following categories1) obtaining ID 2) job attainment 3) education or training 4) treating addictions, MH treatment plan and utilizing counseling opportunities 5) growing spiritually through church attendance and daily devotions 6) financial stability through banking and budgeting 7) compliance with legal consequences. 8) Transition to sustainable affordable housing
  • Prepares and maintains objective case notes and/or comments, using the SOAP method, on residents during the week; ensures the accuracy and completeness of same.
  • Maintains a weekly calendar, in the Client Management System, of all scheduled Case Management appointments with residents
  • Meets weekly with residents to evaluate their progress and establish stability; prepares accurate, objective and up-to-date case notes documenting interactions.
  • Refers residents to agencies based on resident’s need and in accordance with their case plan.
  • Works alongside volunteers in providing life skills classes as resident needs are uncovered.
  • Checks multiple times per week to ensure residents’ living area are properly maintained and in compliance with Shelter guidelines.
  • Provides relief for staff members during staff breaks
  • Performs random drug screens on residents as needed.
  • Ensures that the facility is maintained in a safe and secure manner.
  • Completes discharge of residents, as needed, with accurate information.
  • Meets with immediate supervisor weekly to provide updates on the status of resident’s progress.
  • Utilizes staff resources to determine available options for residents with unique needs
  • Treats all residents with respect and exercises appropriate boundaries with residents.
  • Adheres to the Core Values of St. Matthew’s House in the work place.
  • Ensures compliance of residents with the guidelines in the Shelter Handbook
  • Any ancillary tasks assigned by the Assistant Manager or Program Director.
  • Presents the Gospel message to residents when the opportunity is available.
  • Pray with residents and staff as opportunities are available.

Requirements

Education: High School Diploma required or equivalent; Certification in Addiction preferred.

Experience: A minimum of 1 year of experience working with individuals who are homeless or suffering from addiction; Ministerial counseling preferred.

  • Must be able to stand for a minimum of 4 hours at a time and lift at least 25 pounds.
  • Must be able to bend or kneel to the ground.

St. Matthew's House

St. Matthew’s House (SMH) is a charitable, non-profit multi-service agency located in the inner-city of Hamilton. We have been providing services to the most vulnerable in our community since the mid sixties. Our core services focus on Emergency Food Assistance, Child Services and Seniors’ Care. St. Matthew’s House provides these services to all those in need, regardless of their race, gender or religious beliefs.
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