Service Advisor

S

Sullivan Tire & Auto Service

Posted 3 months ago

Full Time

Warwick, Rhode Island

In Person

Smart Summary

Responsibilities

The Service Advisor is responsible for greeting customers, scheduling appointments, and managing tire and auto service needs. They aim to build a loyal customer base by fostering a positive and friendly environment.

Qualifications

You have customer service experience in a retail environment and strong telephone skills. You will be responsible for greeting customers, understanding their needs, and managing their tire and auto service requirements. A high school diploma or equivalent is required for this role.

Must Have Skills for ATS

Customer service experience

Telephone skills

Job Description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Requirements

Responsibilities:

  • Greet customers, fulfill needs, and build a loyal customer base.
  • Foster a positive and friendly environment
  • Provide customers with product information, schedule appointments, and handle their tire and auto service needs
  • High school diploma or equivalent
  • Customer service experience in a retail environment 
  • Strong telephone skills 
  • Understanding the tire and auto service industry is a plus
  • Dependable Transportation

Benefits:

  • Health Insurance- including Medical, Vision, and Dental
  • Life and Disability Insurance
  • Paid Holidays, Personal Time, and Vacation Time
  • Discounted Services
  • Employee Owned! ESOP Retirement Plan
  • Flexible Spending
  • 401(k) with Company Match
  • Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!

S

Sullivan Tire & Auto Service

Sullivan Tire was founded in 1955 by Bob Sullivan in Rockland, Massachusetts and is proudly a 100% employee-owned and operated company. At Sullivan Tire we strive to differentiate ourselves by offering exceptional service to all of our customers and employees - no matter the division – and we pride ourselves on allowing employees to grow within the company. We have over 100 locations across five states and are continuing to expand our business each and every year. Our business divisions consist of complete automotive repair facilities, commercial truck centers, a wholesale division, distribution facilities, and Lift Works corporation (a lift installation and repair business). Our corporate office is located in Norwell, Massachusetts and we also have a 200,000 square foot distribution center in Taunton, Massachusetts. We offer exceptional training and growth programs and a comprehensive benefits package. Over 25% of our workforce has been with us for 10 years or longer. We have many opportunities throughout New England for all divisions. At Sullivan Tire you won't have a job, you'll have a career!
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria