The Referral Coordinator is responsible for processing pre-certifications, prior authorizations, and referrals for patients within the clinic. Provides support for a variety of other front office duties as assigned.

• Processes patient referrals to specialty providers by preparing medical charts and records providing appropriate clinical information to specialist. Provides follow up to external office/ specialist regarding referral status. 
• Obtains authorizations for patient referrals. Ensures complete and accurate patient demographics and insurance information. Advises physician if authorization request is denied. 
• Coordinates referral appointments and corresponds with patient, external providers, and insurance companies as necessary in a timely manner. 
• Responds to physician's requests and concerns regarding the status of patient referrals, care coordination or follow-up status. 
• Performs any special assignments or tasks as needed

Education / Training

• High School Diploma/Equivalent

Preferences:
Associate’s Degree

Experience Requirements

• 1-year Clerical Medical Facility/Physician’s Office