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Patient Services Representative

Northland Family Care

Posted 3 months ago

Full Time

Kansas City, Missouri

In Person

Smart Summary

Responsibilities

The role involves managing patient check-in and check-out processes, including scheduling follow-up appointments and confirming next-day visits. Additional duties include answering phones, scanning, and filing electronic documents.

Qualifications

You have a high school diploma or GED and at least one year of recent experience working in a healthcare setting as a Patient Services Representative or in a similar role. You are computer literate, able to operate general office equipment, and proficient in managing a multi-line phone system.

Must Have Skills for ATS

Customer Service/Patient Experience

Computer Literacy

multi-line phone system

Job Description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
PATIENT SERVICES REPRESENTATIVE
Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas Ctiy, MO.   

Responsibilities Include:

·         Perform patient check out duties including scheduling follow up appointments·         Enter patient recall information if applicable·         Answer phones and schedule appointments·         Confirm appointments for next business day·         Clerical duties as assigned·         Scanning·         Filing electronic documents·         Check in duties as assigned

Qualifications:

·         High school diploma or general equivalency diploma (GED)·         Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role

Skills:

·         Customer Service/Patient Experience·         Computer Literacy·         Ability to operate general office equipment·         Ability to manage multi-line phone system

 

Abilities:

·         Ability to learn and retain information regarding procedures·         Ability to project a pleasant and professional image·         Ability to plan, prioritize, and complete delegated tasks·         Ability to demonstrate compassion and caring in dealing with others·         Work in team atmosphere

Northland Family Care

Welcome to Northland Family Care. Our physicians and other trained health professionals are committed to your health and will provide you expert healthcare advice in a trusted relationship you can rely on. Northland Family Care is recognized as a Level 3 Patient Centered Medical Home by the National Committee for Quality Assurance (NCQA). We are focused on providing you the most up-to-date knowledge of evidenced-based practice guidelines, while continuing to emphasize compassionate medicine. As your medical home, we will build a relationship in which we know you, your family situation, your medical history and your health issues to make sure you get the care you need when you need it.
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