Front Office Receptionist  Smile Clinic Arizona – Scottsdale, AZ

Smile Clinic Arizona is looking for a friendly, reliable, and detail-oriented Front Office Receptionist to join our team. This role is the first point of contact for our patients—setting the tone for a world-class experience from the very first call to the moment they walk through our doors.

If you enjoy helping people, staying organized, and being part of a high-performing team, this could be a great fit.

Position Summary

The Front Office Receptionist supports daily front desk operations by managing incoming calls, responding to patient inquiries, and assisting with administrative tasks to keep the office running smoothly. This role is essential in creating a positive, organized, and welcoming environment for both patients and team members.

Schedule

Full-time, Monday – Thursday
8:00 AM – 5:00 PM
(Enjoy a 3-day weekend every week 🙌)

Key Responsibilities

Patient Communication

• Answer incoming phone calls professionally and promptly
• Respond to patient inquiries, texts, and messages
• Route calls and messages to the appropriate team members

Front Desk Support

• Greet patients and create a welcoming environment
• Assist with check-in/check-out processes
• Help maintain a clean, organized front office area

Administrative Tasks

• Support scheduling and appointment coordination
• Assist with basic data entry and documentation
• Help manage daily front-end workflow and communication

Potential for Growth – Patient Care Coordinator (PCC)

This role is designed as a launching point into a Patient Care Coordinator (PCC) position for team members who demonstrate strong performance, reliability, and a passion for patient experience. As a PCC, you would:

• Guide patients through treatment plans and next steps
• Build relationships and trust with patients
• Support case acceptance and overall patient experience
• Play a key role in the success and growth of the practice

We believe in promoting from within and developing team members who want to grow with us.

What We’re Looking For

• Friendly, positive, and professional demeanor
• Strong communication and customer service skills
• Reliable and punctual
• Organized with attention to detail
• Comfortable using computers and learning new systems
• Ability to multitask in a fast-paced environment

Dental or medical office experience is a plus—but not required. We’re happy to train the right person.

Compensation  Starting at $16 per hour

Why Join Smile Clinic Arizona?

• Be part of a growing, innovative dental team
• Positive, team-oriented culture
• Clear path for growth and advancement
• Consistent schedule with long weekends

Our Core Values

At Smile Clinic Arizona, we operate with:

• Care – for our patients and each other
• Innovation – always improving and evolving
• Ownership – taking responsibility and pride in our work
• Expertise – striving to be the best at what we do