Hourly Manager

Andy's Frozen Custard

Posted 3 months ago

Full Time

Norman, Oklahoma

In Person

Smart Summary

Responsibilities

The Hourly Manager is responsible for overseeing daily shifts to ensure smooth operations and high product standards. Key duties include training new associates, managing store opening and closing procedures, and providing exceptional customer service.

Qualifications

You have at least 6 months of proven management experience in the food service industry or a similar leadership role. You are a friendly, energetic leader capable of working all shifts, including late nights, weekends, and holidays, and possess a high school diploma or equivalent.

Must Have Skills for ATS

customer service

food safety

Job Description

Our Shift Managers are responsible for making sure each shift runs smoothly! Beyond running a shift, this person is heavily involved in training new associates, being an example of “remaining calm at all times”, opening and closing the store, and above all else, ensuring that our product is to the highest of standards and providing exceptional customer service.

Andy's believes in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

If you'd like to be a part of serving the best frozen dessert in the world to the Dallas, Tulsa, Oklahoma City, and Orlando area and beyond, apply now!

Why grow your career at Andy's Frozen Custard?-Fun, clean (no grills or fryers!), family-friendly environment!-Respectful, qualified leaders to give you direction!-Flexible scheduling with way less hours than most restaurants (30-40) so you can have a life outside of work! We insist!-Closed Thanksgiving, Christmas Eve, Christmas, New Year’s Eve, and closed early on Thanksgiving Eve!-Competitive Salary with quarterly bonus potential (recently doubled)!-Paid Vacation that increases with length of employment!-Excellent Health, Dental, & Vision Insurance + 401k options!-As we open many more stores in the area, there will be opportunities to grow with the company!
Job Requirements-Must be 18+ years of age to be considered for this position. 
- 6+ months of proven management experience in the food service industry or leadership role in a related industry-This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff. Good news: this is not an office job!-Must be friendly, enthusiastic, and full of energy-Must lead by example and uphold high standards of operation in a fast-paced environment-Must be a leader that helps their team grow through constant coaching and feedback
-Must have reliable transportation to and from work
-Must be able to work full-time and have open availability, including late nights, weekends and some holidays-High school diploma or equivalent required-Solid employment track record with positive references

Physical Requirements:
-
Constant standing and walking
-Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely
-Occasional ascending or descending ladders, stairs, ramps, etc.
-Constant computer, point-of-sale register, and found equipment usage
-Frequent, continual, intermittent flexing or rotation of the wrist and spine
-Constant reaching, turning, and performing precision work around fountain area
-Constant talking, expressing, or exchanging ideas by means of the spoken work
-Constant clarity of vision at near and/or far distances
-Ability to work outside in various weather conditions
Andy's Frozen Custard is an equal opportunity employer. 

Andy's Frozen Custard

Founded in 1986 in Osage Beach, MO by Andy’s parents John and Carol Kuntz, Andy’s Frozen Custard has been providing the freshest frozen custard in the business for 35 years, giving ice cream the “cold shoulder” by scooping, mixing and presenting handcrafted frozen custard treats with speed and a smile. Since the beginning, the family has had one dream: to share what makes them happiest with everyone else, and to warm hearts, one scoop of frozen custard at a time. With a focus on product quality, customer service and community involvement, Andy’s has grown into the nation’s largest frozen custard-only business, with more than 2,000 employees and 127 company-owned and franchised stores across 15 states proudly serving the World’s Finest Frozen Custard. Andy’s also offers the ‘Yum Squad Loyalty Club,’ designed to say “thank you” to loyal customers by earning points to redeem towards a free treat for every dollar spent. For more information or for details about franchising opportunities, visit www.eatandys.com.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria