Customer Service Representative and Scheduler

C

Closets By Design Minneapolis

Posted 3 months ago

Full Time

Plymouth, Minnesota

In Person

Smart Summary

Responsibilities

The role involves managing incoming calls, booking appointments, and maintaining designer calendars within a CRM. Additionally, the representative provides administrative support to the sales and production teams while greeting office visitors.

Qualifications

You are a motivated individual committed to client satisfaction with experience in office support and appointment booking. You possess excellent phone etiquette, strong organizational skills, and proficiency in Microsoft Office.

Must Have Skills for ATS

Microsoft Office

CRM

Job Description

Benefits:
  • Health insurance
  • Paid time off
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. 

Benefits
  • Paid holidays and paid time off.
  • Health benefits. 
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems. 
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. 
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process
Apply TODAY to learn about this exciting opportunity!

C

Closets By Design Minneapolis

Since 1982, we've built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry. -
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