To maintain a clean, sanitized environment for all patients, visitors and staff throughout the hospital. Inclusive of, but not limited to include seven-step cleaning procedure, floor care maintenance and trash removal. All employees are responsible for extending the mission and values of University of Maryland Rehabilitation & Orthopaedic Institute by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

 I.                   Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1.      Utilizes 7-step cleaning procedure in all areas.

2.      Cleans and sanitizes furniture and ledges.

3.      Empties trash and removes to proper collection site.

4.      Cleans trashcans inside and out.

5.      Cleans and polishes fixtures, equipment including cart.

6.      Dries and wet mops floors or vacuum carpets.

7.      Spot cleans walls.

8.      Cleans windows and doors.

9.      Replenishes supplies as needed; i.e., toilet paper, paper towels and soap.

10.   Thoroughly cleans patient room and hospital bed upon discharge

11.   Hangs and takes down cubical curtains as necessary.

12.   Thoroughly cleans patient and public bathrooms as assigned

13.   Cleans spills observed or as requested.

14.   Collect soiled linen and weigh

15.   Pack and deliver linen per established par level to assigned area

16.   Remove and replace curtains/draperies

17.   Prepares conference rooms/designated areas with table and chair set-up/arrangement

18.   Thoroughly cleans nurses’ stations, supply rooms, lounges and nutrition areas.

19.   Strips, scrubs and burnishes floors per manufacturer guidelines as assigned

20.   Maintains the care and use of supplies, equipment, etc. and the appearance of Environmental Services areas, and performs regular inspections of all hospital and facility areas for sanitation, order, safety, and proper performance of assigned duties.

21.   Responds to UM Rehab Emergency Codes as trained and assigned.

22.   Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job.

23.   Creates an atmosphere which fosters team work and open communication among staff. Models ROCKET standards and effective behaviors 

24.   Performs related duties as assigned.

25.   Reports to work on time.

26.   Requests time off with appropriate advanced notice.

27.   Provides appropriate advanced notice for unscheduled absence or tardiness.

28.   Performs regular duties in an independent manner.

29.   Follows directions to timely complete assigned tasks.

30.   Demonstrates quality customer service at all times.

31.   Seeks guidance as necessary for performing duties.

32.   Makes the best use of time during the workday and completes assigned schedule.

33.   Recognizes when a co-worker needs assistance and helps as much as possible.

34.   Offers suggestions to improve the department and the hospital.

35.   Utilizes appropriate customer relation skills when interacting with patients, family members, hospital and health systems staff, visitors, etc. to insure all customers are treated with respect and dignity.

36.   Keeps information confidential.

37.    Keeps supervisors informed of pertinent information.

38.   Accepts constructive criticism and adjusts to change.

39.   Dresses in appropriate uniform.

40.   Appearance is neat and well groomed.

41.   Attends in-service meetings as scheduled including annual safety and infection control meetings.

42.   Reports equipment and facilities in need of repair.

43.   Follows all safety rules and procedures.

44.   Uses Personal Protection Equipment (PPE) as directed or when appropriate.

III. Education & Experience

High School Diploma or GED preferred. Prior healthcare environmental services experience preferred.

I.                   Knowledge, Skills and Abilities

1.      Effective interpersonal, verbal, and written communication skills.

2.      Demonstrated effectiveness as an interdisciplinary team member.

3.      Ability to work collaboratively with others on departmental development and projects.