Providence
Providence
Posted 3 months ago
Full Time
Lubbock, Texas
In Person
Smart Summary
Responsibilities
The Patient Services Specialist manages on-site registration and arrival processes for scheduled and unscheduled patient visits. They are also responsible for financial clearance functions and providing professional customer service to patients.
Qualifications
You have 6 months of healthcare experience in a business office, hospital, or medical office setting. You are responsible for assisting patients with registration and financial clearance, demonstrating strong customer service skills in a professional and respectful manner.
Must Have Skills for ATS
Customer service
Job Description
Under the direction of the PAS manager, the Patient Services Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Services Specialist greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.
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