Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

The incumbent in this position is responsible for under the direction of restaurant management, establishing the preparation and presentation of beverages including tasting, product specification, and sanitation. 

 Essential Duties 

• Offers customer demonstrations and samples using brewing equipment 

• Promotes positive customer relations; effectively explains menu items, handles guest complaints 

• Prepare and serve beverages in accordance with established standards set by restaurant management 

• Ensures that production and storage areas are maintained in accordance with city and state health department codes 

• Promotes positive public/employee relations at all times 

• Maintains a clean, safe, hazard-free work environment within area of responsibility. 

• Other duties as assigned. 

QUALIFICATIONS 

• Minimum six (6) months of related experience required 

• Able to work a varied work schedule to include nights, weekends, and holidays. 

• Must be computer literate. 

• Ability to read and understand all policies and procedures. 

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. 

• Must be able to complete standard forms and reports. 

• Have excellent written and verbal communication skills. 

• Be flexible and adaptable to change. 

• Be team-oriented and enjoy working with and assisting people. 

• Able to exercise judgment on an independent basis. 

• Be articulate and possess a professional appearance and demeanor. 

SKILLS 

• Strong leadership and interpersonal skills  

• Excellent interpersonal, oral and written communication skills. 

• Meticulous, organized and accurate 

• Extreme confidentiality. 

• Familiarity with a variety of computer systems and applications. 

• Be flexible to work varying shifts and time schedules as needed. 

• Communicate effectively with all levels of employees and guests. 

• Manage multiple details and tasks concurrently in a changing environment. 

• Able to work effectively in a team environment. 

• Analyze and think about how possible solutions impact on the entire operation. 

PHYSICAL DEMANDS 

• Ability to stand and sit for extended periods of time. 

• Ability to walk distances. 

• Ability to lift 30 to 40 lbs. 

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public