About the Role

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment. 

•  Promote loyalty by educating customers about our loyalty programs. 

•  Seek out and engage with customers to drive sales and service using suggestive selling. 

•  Enhance customer experience using all omnichannel offerings. 

•  Be accountable to personal goals which contribute to overall store goals and results. 

•  Support sales floor, fitting room, cash wrap, back of house, as required. 

•  Maintain a neat, clean and organized work center. 

•  Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently. 

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals. 

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 

• Passionate about retail and thrive in a fastpaced environment. 

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 

• Able to utilize retail technology. 

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.