Client Experience Travel Consultant
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Hopesglobalgetaways
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Client Experience Travel Consultant
Hopesglobalgetaways
Posted 3 months ago
Full Time
Grants Pass, Oregon
Fully Remote
Smart Summary
Responsibilities
Coordinate travel arrangements, including vacations and cruises, by researching options and managing bookings. Provide professional customer service and support to clients throughout the entire travel planning process.
Qualifications
You possess strong communication and organizational skills, with the ability to manage multiple tasks independently in a remote setting. You are comfortable using online systems and digital tools, and you are eager to learn and provide excellent customer service throughout the travel planning process.
Must Have Skills for ATS
Salesforce
Customer Support
Booking Platforms
Job Description
Opportunity Overview
We are looking for enthusiastic and organized individuals to join our growing remote team as Client Experience Travel Consultants. In this role, you will support clients throughout the travel planning process by assisting with reservations, coordinating travel details, and delivering attentive customer service from start to finish.
This position is a great fit for individuals who enjoy working with people, staying organized, and managing responsibilities in a flexible remote environment. Industry experience is not required, and training is provided for qualified candidates.
Primary Responsibilities
- Assist clients with coordinating vacations, getaways, cruises, and other travel arrangements
- Research travel options, accommodations, transportation, and package opportunities using approved booking platforms
- Review reservation details and travel information for accuracy and completion
- Provide helpful recommendations and support based on client interests, schedules, and budget preferences
- Respond to customer inquiries professionally through phone, email, and online communication channels
- Help manage itinerary updates, booking changes, and service requests as needed
- Maintain organized records, booking details, and client documentation
- Participate in virtual training sessions, workshops, and team collaboration meetings
What's Included
- Remote work opportunity with flexible scheduling
- Training resources and onboarding assistance
- Access to travel incentives, supplier promotions, and industry perks
- Supportive and collaborative team atmosphere
- Opportunities for continued learning and professional growth
Qualifications
- Strong communication and customer support skills
- Good organizational abilities and attention to detail
- Comfortable working with online systems and digital communication tools
- Reliable internet access and basic computer knowledge
- Ability to work independently and manage multiple tasks
- Must be 18 years of age or older
- Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain
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Hopesglobalgetaways
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