Make your mark for patients

We are looking for a Talent Operations Specialist who is detail‑oriented, service‑focused, and proactive to join us in our Talent and Reward Operations team, based in our Atlanta, Georgia office.

About the role

You will support core Talent Operations and employee lifecycle programs, with a strong focus on onboarding and employee support. Acting as a first point of contact, you will manage employee and manager inquiries, ensure accurate case documentation, and help deliver smooth and engaging onboarding experience. This is a great opportunity for someone early in their career who enjoys working with people, solving problems, and improving processes.

Who you’ll work with

You will be working in a team that partners closely with Talent Partners, Global Compensation colleagues, and external service providers. The team focuses on delivering consistent, high‑quality Talent services and supporting employees across the United States, while continuously improving processes and overall employee experience.

What you’ll do

• Resolve employee and manager inquiries and document cases accurately
• Support onboarding processes, including preboarding, communications, and new hire sessions
• Coordinate new hire orientation and onboarding activities
• Maintain knowledge resources and ensure content is accurate and up to date
• Support internship program administration and coordination
• Assist with immigration processes and job leveling activities

Interested? For this role we’re looking for the following

Minimum requirements

• Bachelor’s degree in human resources or related field
• 0-2+ years’ experience in customer service, operations, or Human Resources support
• Strong communication skills with a focused customer service mindset
• Ability to present information confidently and effectively to diverse audiences
• Highly organized and strong attention to detail
• Ability to manage multiple tasks and meet deadlines

Preferred requirements

• Experience supporting onboarding, training, or coordination activities
• Experience using Human Resources information systems or similar tools
• Exposure to employee support, case management, or service desk environments
• Experience working with sensitive or confidential information
• Interest in process improvement and operational efficiency

This positions reasonably anticipated base salary range is $72,000 - $94,500. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! 

About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 

Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations.

 
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.