Job Title: Service Technician I

Reports to: Service Manager

Company Overview

DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN’s seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Service Technician I, you will influence and guide the experience for those that visit a DTN owned or managed community.

Job Summary

Your responsibilities will include, but not limited to, general maintenance of all building systems, completing resident work orders, maintaining community curb appeal, and preparing homes for new move-ins. We do these activities with respect for each other and the DTN brand.

As a Service Technician, your primary responsibilities include:

• Assist with completion of resident work orders daily ensuring the highest standards are maintained for the residents home and community
• Maintain property grounds through daily inspection, cleaning, maintenance and preventative care
• Perform general cleaning and upkeep requests as directed by Community Manager and Service Manager
• Maintain an organized, clean, and safe work area
• Assist with new move in turnover to include painting, cleaning, and general maintenance
• Comply with all established site safety and hazardous communication standards
• Assist with maintenance/cleanliness of pool area and its operations
• Deliver resident correspondences as requested
• Perform site inspection checklists as directed by Community Manager and Service Manager  
• Maintain accurate records for all work orders, preventative maintenance, and site inspections
• Abide by all local, state, and federal Fair Housing guidelines
• Perform on-call as part of on-call rotation schedule

Qualifications:

• High school diploma or equivalent
• Basic knowledge of apartment building systems and maintenance  preferred
• Positive attitude and good verbal and written communication skills
• The ability to communicate effectively and efficiently with residents, coworkers, supervisors and vendors
• Reliable transportation to get to work and respond to on-call emergencies
• Ability to work a flexible work schedule any day of the week
• Desire to learn and grow within company
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
• Availability to respond to after-hours emergencies and on call work orders
• Basic tools required for maintenance
• Language skills: Ability to read and interpret directions, manuals, instructions and company documents
• Ability to write for routine reporting and correspondence
• Ability to work a flexible work schedule any day of the week
• Utilize electronic devices including tablet and computer