Collections Specialist

RTO National

Posted 4 months ago

Full Time

Greenville, South Carolina

Hybrid

Smart Summary

Responsibilities

The Collections Specialist is responsible for collecting payments on customer accounts while providing excellent customer service. The role involves maintaining past due accounts to meet company goals through a firm and fair approach.

Qualifications

You have experience in customer service, collections, or sales, with a preference for call center experience. You are results-driven, capable of maintaining past due accounts to company goals with a firm yet fair approach, and possess exceptional customer service skills. A high school diploma or GED is required, and bilingual Spanish/English skills are highly desirable.

Must Have Skills for ATS

collections

customer service

sales

call center

Job Description

We are growing! Come and join us!

We are currently recruiting for a Collections Specialist.

We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities.

The Collections Specialist will be responsible for collecting payment on customer accounts and providing excellent customer service.

The Ideal Candidate will:

  • Be successful at maintaining past due accounts to company goals.
  • Maintain a firm and fair collections approach.
  • Build relationships with their customers in order to maintain consistent and successful collecting.
  • Have exceptional customer service.

What you need:

  • Experience in customer service, collections, or sales.
  • Call center experience.
  • Be results driven and thrive at hitting your goals and your bonus!
  • Excellent customer service.
  • High school diploma or GED.
  • Bilingual in Spanish/English is highly desirable.

What we will provide you:

  • Monthly Bonus Potential
  • Hybrid Scheduling Potential
  • An Engaged Leadership Team
  • Hands-On Training
  • Ergonomic Benefits
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program
  • Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
  • Health Savings Account Eligibility
  • 401(k) Plan with a Safe Harbor Match

Who Is RTO National?

Please visit our website for additional information!

https://www.rtonational.com/careers

This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.

RTO National

Based in Greenville, SC, Phil Falls founded RTO National's parent company, BetterBuilt Storage, in 2003. BetterBuilt Storage manufactured storage sheds in South Carolina which were retailed at more than 60 locations, primarily in the Southeast. In 2008, RTO National was formed to operate as the financial services division of BetterBuilt Storage and has grown to become the industry-leading provider of consumer Lease Purchase and Finance contracts to the backyard products industry. Now expanding into select markets with payment options for HVAC systems and generators, we continue to grow alongside our dealer network. RTO National is backed by an experienced direct sales force working with independent dealers. Additional information about RTO National may be found online at www.rtonational.com.
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