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Medical Office Receptionist – Family Care Clinic – Full-Time, Days

Texas Health Resources

Posted 3 months ago

Full Time

Fort Worth, Texas

In Person

Smart Summary

Responsibilities

Manage front-office operations including patient check-in/out, appointment scheduling, and insurance verification. Handle administrative tasks such as collecting copays, scanning documents into electronic records, and managing patient communications.

Qualifications

You have a high school diploma or equivalent and are proficient in front office duties such as patient check-in/out, scheduling, and verifying medical insurance. You should also be skilled in handling phone calls and managing patient records within an electronic medical system.

Must Have Skills for ATS

Medical insurance verification

Patient check-in

Patient check-out

Scheduling

Electronic medical record (EMR)

Job Description

Medical Office Receptionist – Family Care Clinic – Full-Time, DaysBring your passion to Texas Health so we are Better + Together Work location:  5801 Oakbend Trail - Suite 200   Fort Worth, TX 76132Work hours:  Full-time, 40 hours weekly; Monday-Thursday (8am-5pm), Fridays (8am-12pm) ; NOTE: At the discretion of the Practice Manager, Fridays are half-days pending all work is done.  Family Care Clinic Highlights:
  • Team Oriented Culture
  • Job Stability
  • Work-Life Balance


Here’s What You Need
  • High School Diploma or equivalent (REQUIRED)
  • Six months Medical experience/Customer Service experience in a Clinic or Office Environment (PREFERRED)
  • Experience Checking In and Checking Out patients (PREFERRED)
  • Ability to multitask front office duties to include verification of medical insurance (PREFERRED)
  • Have experience in checking patients in/out (PREFERRED) 
What You Will Do
  • Delivers care to patients utilizing the Medical Office Receptionist Process
  • Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. 
  • Answers phone calls and directs them appropriately. 
  • Schedules appointments according to office guideline. 
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete. 
  • Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. 
  • Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. 
  • Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. 
  • Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. 
  • Performs other duties as assigned.
 Additional perks of being a Texas Health employeeBenefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.Strong Unit Based Council (UBC).A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Entity Highlights:Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.   THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.  If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.     #LI-RE1

Texas Health Resources

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. • Fortune’s 100 Best Companies to Work For® 2026 • Business Group on Health Best Employers: Excellence in Health & Well-being 2026 and Excellence in Mental Health • 20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2025 • Companies That Care® by PEOPLE magazine and Great Place to Work® 2025 • America’s Best Large Employers by Forbes for 2025 • Fortune’s Best Workplaces for Women™ 2025 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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