Care Coordinator (Medical Receptionist/PSR)
ProActive Physical Therapy Specialists
Care Coordinator (Medical Receptionist/PSR)
ProActive Physical Therapy Specialists
Posted 3 months ago
Full Time
Vancouver, Washington
In Person
Smart Summary
Responsibilities
Manage front desk operations including patient scheduling, check-in/out, and referral coordination. Handle insurance verification, payment collection, and the maintenance of accurate patient records in the EMR system.
Qualifications
You have a High School Diploma/GED and basic office and customer service skills. Previous experience in a similar role is desired but not required, and you will be responsible for managing front desk operations, verifying insurance, maintaining patient records, and answering phone calls while ensuring HIPAA compliance.
Must Have Skills for ATS
HIPAA compliance
Electronic Medical Records (EMR)
Job Description
ProActive Physical Therapy Specialists, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Salmon Creek team!
- Salary: $19-$21/HR
- Vancouver, Washington 98686
How ProActive and Confluent Health Support You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
Responsibilities
You’ll Achieve Success By:
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Qualifications
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
About
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.
ProActive Physical Therapy Specialists
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