Entry Level Customer Engagement Representative

Resilient Enterprise

Posted 3 months ago

Full Time

Nampa, Idaho

In Person

Smart Summary

Responsibilities

Represent nonprofit partners at live events and fundraising campaigns to increase public awareness and community engagement. Provide professional customer service to attendees and donors while assisting with event coordination and reporting.

Qualifications

You have a high school diploma or equivalent, with an interest in customer service, event marketing, or nonprofit fundraising. You possess excellent communication and interpersonal skills, a positive attitude, and the ability to work collaboratively in a fast-paced environment.

Must Have Skills for ATS

event marketing

customer service

fundraising

communications

public relations

Job Description

We are a mission-driven outreach and event marketing organization that partners with nonprofit organizations to support community engagement, fundraising campaigns, and public awareness initiatives. Through live events, donor outreach, and community-focused promotions, we help charitable organizations expand their impact while creating valuable career opportunities for motivated entry-level professionals.

We are currently hiring an Entry Level Customer Engagement Representative to join our growing outreach and event team. This entry-level position is ideal for individuals interested in customer service, nonprofit outreach, event support, communications, fundraising, or community engagement. No previous experience is required — we provide paid training, hands-on mentorship, and clear advancement opportunities.

Key Responsibilities:

  • Provide professional and friendly customer service to event attendees, donors, and community supporters
  • Represent nonprofit partners at live events, fundraising campaigns, and community outreach initiatives
  • Answer questions regarding nonprofit missions, fundraising efforts, and community programs
  • Assist with attendee engagement, customer inquiries, and follow-up support
  • Distribute promotional materials and event information to community members
  • Support event coordination and ensure a positive guest experience at outreach events
  • Maintain a positive, energetic, and customer-focused presence during all campaigns
  • Collaborate with team members to help achieve event and fundraising goals
  • Accurately collect customer feedback and assist with reporting when needed

Qualifications:

  • No prior customer service or event experience required — full paid training provided
  • High school diploma or equivalent required; associate’s or bachelor’s degree preferred
  • Excellent communication and interpersonal skills
  • Positive attitude with strong people skills and a passion for helping others
  • Ability to work in a fast-paced, team-oriented environment
  • Interest in customer service, event marketing, nonprofit fundraising, communications, or public relations
  • Flexible availability for events, promotions, and community outreach activities
  • Strong organizational skills and attention to detail

Benefits:

  • Competitive entry-level pay plus performance-based bonuses and incentives
  • Comprehensive paid training and ongoing professional development
  • Advancement opportunities into leadership, event management, fundraising, or marketing roles
  • Hands-on experience with live events, nonprofit campaigns, and community outreach programs
  • Supportive and collaborative team culture
  • Opportunity to make a meaningful impact within local communities
  • Resume-building experience in customer service, event marketing, and nonprofit outreach
  • Immediate hiring opportunities available for motivated candidates seeking long-term career growth.

Resilient Enterprise

At Resilient Enterprises, we combine various marketing strategies to create cohesive and impactful campaigns that elevate our partners’ brand awareness and drive tangible results.
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