Administrative Assistant Clinical Edu Dept - TEMP 60 day FT

C

CATALDO AMBULANCE BUSINESS TRUST

Posted 3 months ago

Full Time

Malden, Massachusetts

In Person

Smart Summary

Responsibilities

Provides administrative support to the Clinical Education Services department, including managing calendars, coordinating course offerings, and handling student paperwork. Responsible for maintaining employee educational files and managing equipment and supplies for training sessions.

Qualifications

You have excellent customer service and organizational skills, with experience in Microsoft Office products and an ability to learn new software platforms. You will be responsible for assisting with administrative tasks, coordinating course offerings, and maintaining employee educational files.

Must Have Skills for ATS

Microsoft Office

Enrollware

Prodegy

NREMT

MASSEMT

AHA BLS Instructor Certification

Job Description

This position is a Temporary role for a 60 day period Full Time.  It is an excellent opportunity for experience and may lead to other opportunities within the company!

Job Summary

The Clinical Education Services (CES) Administrative Assistant is responsible for assisting Quality Assurance, Education Directors, and the Department Senior Director with regards to administrative tasks, coordinating course offerings, and communicating with CAS staff and customers to provide an excellent customer service experience.

 Duties and Responsibilities

  • Answers and/or replies to emails, faxes, and phone lines for the Clinical Education Services Department 
  • Manages CES Department calendars and other necessary tracking with regards to course offerings
  • Ensures all scheduled classes have instructors assigned to teach
  • Manages course paperwork, including preparing rosters and other necessary documents ahead of class, ensuring all documents are complete and accurate upon class completion, tracking issuance of course completion documents, and scanning/maintaining paperwork
  • Registers courses with appropriate regulatory agencies to ensure courses have proper continuing education approval 
  • Assists in administration of orientation
  • Creates, updates, and manages all employee educational files 
  • Assists in scheduling employee remediation session in conjunction with the Director of Quality Assurance or his/her designee 
  • Assist in managing equipment; including preparing teaching material for each class, coordinating deployment of equipment for a course, and coordinating with CES Directors to purchase equipment (as needed) for the Department
  • Maintain and update company selected Learning Management System (LMS) or other selected databases for tracking and delivering education
  • Manage Fit Testing schedules, supplies, and administers testing when needed 
  • Other tasks/duties as assigned

Experience and Skills

  • Excellent customer service skills in both written and verbal format
  • Exceptional organizational expertise
  • Experience with Microsoft Office products
  • Experience with/ability to learn implemented software platforms (such as Enrollware, Prodegy, or NREMT/MASSEMT sites). 
  •  (Preferred) AHA BLS Instructor Certification

C

CATALDO AMBULANCE BUSINESS TRUST

Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve. Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, Warrior Arena, and TD Garden. While Cataldo began as an ambulance service company, we continue to grow and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with local healthcare facilities, we have developed a mobile integrated health program, SmartCare, which provides in home treatment for patients. We also have delivered more than 1.6 million Covid-19 vaccines and continue to operate testing and vaccinations sites throughout the state of Massachusetts.
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