Training Associate

G

Greater Philadelphia Health Action

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

Hybrid

Smart Summary

Responsibilities

The Training Associate is responsible for identifying network-wide training needs through surveys and interviews. They deliver both instructor-led and online training programs while tracking learner progress and evaluating experiences.

Qualifications

You have a BA/BS degree in a related field and 1-2 years of experience in a professional office or healthcare setting, including customer service and administrative support. You are skilled in using Microsoft Office programs and possess excellent written and verbal communication abilities, with experience in making presentations and delivering training strongly preferred.

Must Have Skills for ATS

Microsoft Office

Word

PowerPoint

Excel

Publisher

Adobe

Job Description

Ready to Join a dynamic cutting-edge Healthcare company. GPHA is for you!

Greater Philadelphia Health Action, Inc. is a Federally Qualified Health Center known to be the largest healthcare provider in the greater Philadelphia area. With joint-commission accredited Health Centers providing compassionate and affordable healthcare services throughout Philadelphia regardless of an individual’s ability to pay. 
  
We are presently seeking a Training Associate to work a Hybrid work schedule (Remote and in-person required). Additional Requirements include: 

BA/BS Degree in related field, preferred; 1-2 years of experience in a professional office or healthcare setting required; 1-2 years of experience in customer service, office management, administrative support,  professional  communications,  or   sales  required; Experience making presentations, delivering classroom training and/or facilitating meetings strongly preferred; Excellent communication skills (verbal and written) required; Ability  to communicate effectively with employees at all levels in the organization; Knowledge of Microsoft Office programs, including, Word, PowerPoint, and Excel required; Knowledge of Publisher and Adobe preferred; Ability to travel to multiple health care facilities as needed, required Ability to work some evenings and Saturdays, required.

GENERAL RESPONSIBILITIES AND DUTIES INCLUDE:

•            Conduct surveys and/or interviews to identify network-wide training needs.

•            Deliver instructor-led and on-line training programs to employees.

•            Use learning technologies to develop, assign, and track on-line learning activities.

•            Evaluate learner experience using course evaluations and surveys.

•            Promote GPHA's vision and mission to staff, patients and the public at large.

•            Maintain confidentiality of all pertinent patient, client and employee information.

Benefits Include:

  • Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
  • Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
  • Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

START YOUR CAREER NOW AT GPHA! 

Visit us at www.gphainc.org

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

G

Greater Philadelphia Health Action

Greater Philadelphia Health Action, Inc. (GPHA) is a non-profit organization dedicated to providing high-quality medical, dental, behavioral health, pharmacy, and child development services. Through our network of eleven community health centers, school-based health suites, and a child development academy, we offer culturally and linguistically appropriate comprehensive services to populations within medically underserved areas of Philadelphia and its surrounding regions. Since 1970, GPHA has been a champion of compassionate and affordable healthcare services for families. We are committed to excellence, and our healthcare professionals are among the best in their fields, providing a continuum of care. GPHA’s federally qualified health centers cater to the entire family—infants, teens, adults, and seniors—with superior ambulatory and behavioral health staff. Our foundation is centered on the "whole" person—body and mind—providing a "Total Healthcare Home" for the communities we serve. Proving healthcare services to over 85,000 patients in the Greater Philadelphia area, we make a difference by promoting preventive healthcare and addressing issues such as: Acute and Chronic Disease Management Alcohol and Substance Addiction HIV/AIDS and Sexually Transmitted Diseases Low Birth Weight in Newborns Asthma Hypertension Diabetes Heart Disease Mental Health Disorders Poor Oral Health GPHA is accredited by the Joint Commission in both Ambulatory and Behavioral Healthcare, as well as, recognized by the National Committee for Quality Assurance as a Patient Centered Medical Home.
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