The Facility Rehab Lead serves as the on-site representative of UT Health at Home within partnered senior living and congregate care communities. This role supports the coordination of clinical and non-clinical wellness services to enhance resident safety, engagement, and overall quality of life. The Rehab Lead works closely with residents, families, therapy teams, nursing staff, and community partners to ensure a seamless home health experience and exceptional customer service.

Qualifications

• High School Diploma or equivalent required
• Six months to one year of related healthcare, senior living, wellness, or customer service experience required
• Knowledge of medical terminology preferred
• Strong interpersonal, communication, and organizational skills
• Ability to work collaboratively with interdisciplinary teams
• Reliable transportation with valid driver’s license and current auto liability insurance required

Essential Duties & Responsibilities

• Coordinate and assist with scheduling skilled nursing and therapy visits for residents
• Participate in daily stand-up meetings to communicate updates regarding home health patients
• Report changes in resident condition to appropriate clinical staff in a timely manner
• Lead and oversee non-clinical wellness programs and resident engagement activities, including:
  • Instructor-led exercise classes
  • Supervision of scheduled gym hours
  • Wellness workshops and educational events
  • Assistive device clinics and balance screenings
  • Dementia care programming
• Provide outstanding customer service to residents, families, and community partners
• Participate in prospective resident tours and provide clinical-related guidance regarding available services
• Educate residents and families on appropriate levels of care based on individual needs
• Assist residents and families with the home health onboarding process during or prior to move-in
• Conduct move-in safety assessments to support a safe and successful transition into the community
• Maintain wellness equipment and furniture, including basic assembly and disassembly when needed
• Promote company culture, mission, and values through professional communication, appearance, and service excellence

Work Environment & Physical Requirements

• Frequent walking, standing, bending, and light lifting may be required
• Ability to assist with wellness activities and community events
• Work is performed within senior living communities and healthcare environments

Why Join Us

At UT Health at Home, we are committed to delivering compassionate, resident-centered care while creating meaningful experiences for seniors and their families. The Facility Rehab Lead plays a key role in improving resident wellness, supporting independence, and enhancing the overall community experience.